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Retail Branch Manager Development Program

October 7–8, November 12–13, and December 10–11, 2026, and on January 7–8, February 4–5, and March 4–5, 2027 | Virtual

Retail Branch Manager Development Program

The Retail Branch Manager Development Program focuses on providing bankers a strong foundation in the dynamic and demanding retail banking sector. The program is specifically tailored for current retail bank managers and bankers seeking a retail management position. Participating bankers will commit to a session per month and can expect up to six hours of homework each month. Students are paired with a self-selected mentor from their institution for class support and to facilitate engagement with key leaders.

Additional Information

Pricing ForPrice
CBA Bank Members$2,750 per registrant

Register here for the program

Thursdays/Fridays | October 7 & 8, November 12 & 13, December 10 & 11, 2026, and January 7 & 8, February 4 & 5, March 4 & 5, 2027 | Virtual

Vicki Kraai, is the CEO of InterAction Training. Vicki’s 25 plus years of community bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki’s many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program. She has a passion for developing people for success in their roles and careers. Clients and program attendees value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.

Chris Wheatley owns Wheatley Leadership Group, and thanks to over 10 years of experience in management, leadership and training, helps develop individuals, teams and organizations into healthy and productive organizational environments. He spent over a decade at Gonzaga University in various leadership roles. He currently works with corporate and non-profit clients.

Drew Wilkens is president of Wilkens Consulting Group. He was previously the senior vice president of strategic projects for SaviBank. Prior to that, he was an executive vice president for a regional community bank, responsible for the mortgage, retail, and business banking sectors, where he worked for over 15 years. He received his Master of Business Administration (MBA) from Western Washington University and has remained on staff as an instructor, teaching an undergraduate management class that covers corporate governance, corporate social responsibility, ethical decision-making, and stakeholder management, along with diversity, equity, and inclusion, for the College of Business and Economics. He also earned a degree from the Graduate School of Banking at Colorado in 2011.

please email the team at:
registrations@calbankers.com