Webinar

Writing Effective Email
Have you received e-mails with overly long recipient lists?

Have you struggled through complex emails only to realize they don’t concern you?

Do you think email may not always be the best way to communicate? Have you seen emails used inappropriately, to criticize someone or avoid communicating in person?

Effective workplace email requires attention to writing and language. Learn how to create and respond to emails efficiently and accurately. Get practical remedies for problematic messages, and leave with guidelines for managing emails.

What You Will Learn

  • Define major email writing mistakes
  • Write succinct, effective emails
  • Use a quality-control checklist
  • Use a standard structure to help your readers
  • Check emails for key points and courteous tone
  • Manage your email system efficiently, including tips for filing, attaching, copying, forwarding, and receipting

Audience

Any professional who needs to write reader-focused, organized, courteous, clear, and concise emails.

Speaker

Philip Vassallo has designed, delivered, and supervised communication training programs for a wide range of executive, managerial, administrative and technical professionals in major multinational organizations for more than 30 years. He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, andThe Art of On-the-Job Writing. He also writes the popular blog Words on the Line, which offers practical tips for developing writers. Dr. Vassallo holds a B.A. in English, an M.S. in education, and a doctorate in educational theory.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits

Pricing

  • Live Webinar which includes 7 Day On-Demand  - $265
  • Six Month On-Demand – $295
  • Live plus Six Month On-Demand – $365
  • CD-ROM (Includes Six Month On-Demand) – $325
  • Premier (Includes all options) – $395
  • Additional Locations – $0               

Registration

Online: Click here.

Phone: Call Total Training Solutions at (800) 831-0678

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.

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