Workplace Violence
It’s essential that we train employees to recognize pre-incident indicators and report them before an act of violence happens, but it is also critical to have a plan in place to respond should the unthinkable occur.

This presentation examines recent cases of workplace violence and includes testimonies from those who have survived.

We will analyze these cases to identify unheeded warnings and then identify physical security measures and procedures that either were not in place or were ignored. Participants will have a clear understanding of existing problems, how to recognize warning signs, prevention techniques and how to respond in an active shooter situation.

Have you ever thought how you would react in a robbery? A violent confrontation? An active shooter situation? This session will benefit you not only in your work life, but your personal life as well.


  • Recent case studies
  • Recognizing warning signs
  • Handling domestic violence situations
  • “Best Practice” methods for diffusion and prevention
  • Preventive physical security measures
  • Active shooter response
  • Types of workplace violence
  • De-escalation techniques


Security officers, directors, auditors, HR managers, training managers, compliance officers and retail operations managers.


Carol Dodgen, owner of Dodgen Security Consulting, LLC, provides services for financial institutions, government entities and businesses including training and vulnerability assessments. Previously, she served  as the security training officer for Compass Bank. Carol is a nationally recognized speaker who has provided training for over 70,000 corporate, bank, law enforcement, and security personnel over the past 23 years. Carol earned her CPD (Crime Prevention Designation) and provides instruction on CPTED, workplace violence, managing aggressive behavior, robbery and personal safety.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session


Live Webinar:

Member price: $275.00 | Non member price $550.00

On-Demand Webinar

Member price: $295.00 | Non member price $590.00


Online: Visit the CBA Webinar Catalog

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.