When Your Customer’s Name and TIN Do Not Match
Every year your institution gets a list of names and TINs that do not match. How do you prevent this from happening?

What do you do when you get a CP 2100 list? The high cost of noncompliance and the new W-8 forms and rules are different from last year. You won’t want to miss this program to help prevent thousands of dollars of fines and penalties to your institution.

Covered Topics

  • What to do when you get your CP 2100 List
  • How new account procedures can avoid fines and penalties
  • Understanding TIN – ITINs and SSNs
  • Actions for missing TINs and incorrect name/TIN Combinations
  • The IRS Matching Process/Name Controls
  • B Notices
  • W-9 Instructions
  • W-8BEN Instructions


Deposit Operations, New Accounts, Branch Administration, Compliance, Bookkeeping, BSA Officer, CIP Personnel, Training and Frontline Compliance.


Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University. 

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits


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