UCC 3 and 4 Issues for Tellers
Your financial institution's best defense against fraud and loss begin with the frontline.

Learn about many legal aspects of checks, the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

If you’ve been waiting for a technical program about compliance for your tellers, this session is for you. Tellers will learn how to make a decision to place a hold and then how to fill out the paperwork. We’ll also look at common and easily avoided CTR errors, plus how to spot money laundering techniques that customers may use.

Covered Topics

  • Overview of endorsements and negotiable instruments
  • Postdated checks, stale dated checks, and stop payment orders
  • Customer responsibilities to read statement
  • Negligence of the consumer in handling checks
  • Regulation CC definitions
  • Regulation CC case-by-case holds
  • Regulation CC exception holds
  • Looking at the customer and the check, and determining when to hold funds
  • Common errors on CTRs
  • Red flags for money laundering
  • Communication with BSA officer when things happen at the frontline


Tellers, Head Tellers, Branch Managers, Deposit Operations, CTR Administrators, Training and Compliance.


Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits


  • Live Webinar which includes 7 Day On-Demand  - $265
  • Six Month On-Demand – $295
  • Live plus Six Month On-Demand – $365
  • CD-ROM (Includes Six Month On-Demand) – $325
  • Premier (Includes all options) – $395
  • Additional Locations – $75               


Online: Click here.

Phone: Call Total Training Solutions at (800) 831-0678

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.