Robbery Prevention, Response & Aftermath: Robbery Training for All Staff

Don’t be at the mercy of events! Effective robbery response training can save lives. Attend this program & teach all your staff effective robbery prevention & response techniques.

Don’t be at the mercy of events! Effective robbery response training can save lives. Attend this program & teach all your staff effective robbery prevention & response techniques.

Robbery is one of the most feared crimes. Period.  Every bank must provide initial and continuing training for ALL employees. This is required by all of the state and federal regulatory agencies. Most banks train employees to respond to one or two types of robberies. There are actually several – each with its own characteristics and suggested responses. Knowing what to do during and after a robbery is just as important as knowing what to do before it happens. This two-part seminar will help your bank develop strategies that make you more aware of your surroundings and options.  It also reveals flaws in your response and training tactics. It will help you:

  • Meet annual training requirements
  • Educate everyone about effective robbery response techniques
  • Determine if your current training program, policies and procedures are appropriate and effective
  • Identify employees that should receive different levels of training

You will receive the original workbook texts in Word and companion PowerPoint slides that you may adapt to your institution’s training needs.


This session provides essential robbery prevention, response and aftermath training for all personnel to include:

  • Using your best customer service skills to “help” the robber commit the robbery
  • Remember the information delivered during the institution’s “annual robbery training event”
  • Why robbers prefer having your employees become “allies” instead of “obstacles”
  • The robbery “dance” training exercise everyone can relate to, and how to teach it to others
  • Describing a suspect accurately for responding law enforcement


Managers may have to make critical decisions that staff are either unprepared or unauthorized to make. This session is designed for Security Officers, Directors, Auditors, HR Managers, Trainers, Compliance Officers, and Facilities Managers.


Dana Turner is a security practitioner based in Pipe Creek, Texas. He has served as a law enforcement officer in several capacities – including the investigation of business and banking crimes. Dana has delivered thousands of platform, and web presentations. He has participated in continuing education programs offered by banking associations, state and federal examining and law enforcement agencies and security, audit and human resources organizations.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hrs. CRCM/CFSSP/CBT/CCSR.


Live Webinar:

Member price: $265.00 | Non member price $530.00

On-Demand Webinar

Member price: $280.00 | Non member price $560.00


Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.