Robbery: Preparation, Conditioning & Response
Annual training is required for robbery by the implementing regulations - don't miss your last chance this year for effective robbery training for your entire staff!

Why do people rob financial institutions? To paraphrase notorious robber Willie Sutton, “because that’s where the money is.” Statistics for robbery of financial institutions show that this dangerous – and sometimes deadly – crime still exists.

Combine the threat of violence and the use of force with the nervousness of perpetrators and the foolish acts of heroism by victims, and it’s no wonder that law enforcement considers robbery to be one of society’s most dangerous crimes. In fact, a robbery victim’s own actions may exacerbate the situation, resulting in brutal attacks, serious injuries and even death. This program will cover all the necessary steps your staff needs to sustain a safe workplace in your financial institution. Protect your people, prevent vulnerability and reassure your accountholders that their money is safe.


  • Know the steps a potential bank robber uses to evaluate your bank before a robbery
  • Discover how by observing your work environment you may avoid becoming a hostage in an opening or closing time incident
  • Learn how great customer service can actually discourage a potential robbery
  • How social media can play a role in a robbery
  • Specific steps staff should perform before, during and after a robbery
  • Actions that can increase danger to yourself or others in a robbery situation
  • Understand the emotional support necessary for staff after a robbery event
  • Understand a cash dispenser or cash recycling unit’s role in a robbery situation


Senior & middle management, HR, auditors, security officers, loan officers, frontline staff and anyone who might encounter a robbery.


Barry Thompson, CRCM, Thompson Consulting Group LLC, is an international speaker, trainer, consultant and writer. Barry has worked in the financial services industry for over three decades and has held the positions of security officer, compliance officer, treasurer, senior vice president and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at federal, state and local levels.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session


Live Webinar:

Member price: $275.00 | Non member price $550.00

On-Demand Webinar

Member price: $295.00 | Non member price $590.00


Online: Visit the CBA Webinar Catalog

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.