Regulation E Error Resolutions and Disputes
ACH, ATM, and Debit Card error resolution rules are confusing.
You have Regulation E rules and branded card rules from Visa and MasterCard.
These rules don’t always sync up. And while the math behind zero liability is easy, the rest can be very hard to comprehend. We’ll provide insight and break down key points in plain English.
- Disclosures (Initial, Change in Terms and Periodic)
- What is an EFT?
- Consumer Liability
- Bank Liability
- Investigation Time Limits
- Resolution Requirements
- Visa and MasterCard Rules
- Common Misconceptions
The frontline, management, compliance officers, auditors and other risk management or other operations personnel
David’s banking career began as a field examiner for the FDIC in 1990. He later became a Loan Officer for a 110-million dollar bank. In 1993, he established Banker’s Compliance Consulting. Along with his amazingly talented Team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker’s Compliance Consulting produces.
He is an expert in compliance regulations. He is also a motivational speaker and innovative educator. His quick wit and sense of humor transforms the usually tiring topic of compliance into an enjoyable educational experience. David is on the faculty of the Center for Financial Training, the American Bankers Association National Compliance Schools and is a frequent speaker at the ABA’s Regulatory Compliance Conference. David is also a trainer for hundreds of webinars and is a Certified Regulatory Compliance Manager (CRCM). The American Bankers Association honored David with their Distinguished Service Award in 2016.
David and his wife Karen have 3 adult children (none of whom live at home!) & 3 cats (which Dave is allergic to). They live on a lake in Nebraska and when possible, Dave can be found fishing or in the water. David plays the guitar & piano and enjoys singing with Karen. Together they lead worship at their church.
Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits
- Live Webinar which includes 5 Day On-Demand - $265
- Six Month On-Demand – $295
- Live plus Six Month On-Demand – $365
- CD-ROM (Includes Six Month On-Demand) – $325
- Premier (Includes all options) – $395
- Additional Locations – $75
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Phone: Call Total Training Solutions at (800) 831-0678
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