Pulling Together – How to Excel at Teamwork
Teamwork is not only a good idea but necessary for the success of any branch. The demands for efficiency require that resources be maximized.

Working and pulling together call for harmony, willingness to pitch in and to see to the needs of the customer. What is your role in making sure the team pulls together? Are you the manager or the employee on the team?

Regardless of job title in a branch, every member of the team is called to to do whatever is necessary to make it all work with a high degree of quality, accuracy and effectiveness. Without quality teamwork branches suffer consequences that prevent collaboration. High quality teams share values, trust each other and practice ongoing communication that is timely, clear and focused on excellence.

Covered Topics

  • Earn the Reputation of a Team Player
  • Use Teaming an Effective Tool to Achieve High Quality Results
  • Learn 10 Elements of a Healthy Work Relationship
  • Build Satisfying Relationships at Work
  • Determine if Mutual Accountability is Alive and Well
  • Team Strategies
  • Teaming Lessons from Nature


Retail and operations employees, supervisors, managers and trainers would all benefit from this webinar.


Janice Branch has been a senior training consultant for InterAction Training for twenty years. She is a very seasoned presenter that has all the right stuff to wow her participants about the subject matter. Prior to joining InterAction Training, Janice was the Senior Manager of Training for Consolidated Communications where she managed, designed, coordinated and presented training programs for this multi-state telecommunications company with over 1000 employees.

Whether it is teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an organization or if it is consulting on problem solving and servant leadership, Janice is the “go-to” person every bank wants to hear from. Participants appreciate her “been there, done that” humor along with her expert ability to facilitate learning.

Janice has obtained a Bachelor of Business Administration with a major in Management from Almeda University and is certified by the University of Houston in Leadership and Management. In addition, Janice has obtained trainer certifications from Achieve Global and Development Dimensions, Inc.

A native Texan she enjoys many pursuits in addition to teaching and learning but none more than being a grandmother and tending to her ten acre home in Montgomery, Texas just north of Houston.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits


Live Webinar Plus Five (days)  - $265
Six Month On-Demand – $295
Live plus Six Month On-Demand – $365
CD-ROM (Includes Six Month On-Demand) – $325
Premier (Includes all options) – $395
Additional Locations – $75



Online: Click here.

Phone: Call Total Training Solutions at (800) 831-0678

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.