Opening New Accounts – Three-Part Series
This is a three-part series.

The prices below include all sessions.

Each session can also be attended individually by clicking on the links below.

Part I - Legal Ownership of Consumer Accounts

Wednesday, March 30th, 2016
2:30PM-4:30PM EST

Account title vs. ownership indicated vs. authorized signer on the legal document…Does it really matter on a personal account? You bet it does! It’s ALL about ownership vs. access, and who on the account has the authority to do what. We’re beyond the days where we let our accountholders tell US how they’re going to title accounts. For a complete description or to attend Part I only, CLICK HERE

Part II – Business Accounts

Thursday, April 14th, 2016
11:00AM-1:00PM EST

It is no longer “okay” to open accounts for non-documented businesses. When you open a commercial account you should verify this is a legal business and who is authorized to transact business on behalf of that entity. In this two hour webinar, we will investigate the types of business entities available in most states and who that “authority” person is to open the account and sign the resolutions. For a complete description or to attend Part II only, CLICK HERE.

Part III – Trust, Fiduciary and Minor Accounts

Thursday, April 28th, 2016
2:30PM-4:30PM EST

Formal, Informal, Revocable, Irrevocable, Minor Custodial Accounts, Court Ordered Accounts – what does it all mean? It never fails to raise the panic level when someone dumps a binder full of legal trust documents on your desk or wants to open an account in the minor’s name and SSN. We’ll delve into the responsibilities of collecting correct documentation, titling the account correctly, choosing the correct ownership, and allowing proper access to the account. For a complete description or to attend Part III only, CLICK HERE.


All customer contact personnel, supervisors and officers whose responsibilities include opening or managing the new account area. Excellent for supervisors or officers who have authority to “waive” documentation requirements. Internal Auditors and Compliance Officers will find the information exceptionally beneficial as well.


Patrice M. Konarik is president of Sunwest Training Corp. founded over 20 years ago and is located in the Texas Hill Country near San Antonio, Texas. With over 30 years experience in the financial industry, Patrice has focused her expertise on the retirement and new account areas and is currently providing live training and webinars on these subjects on a nationwide basis. She has a BS In Management Science from New York’s Binghamton University. Many state banking associations and other organizations use her as their main source for training on these complicated topics. Patrice’s upbeat personality and former banking experience easily encourages interaction and questions during the training sessions.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 7.5 CE Credits


  • Live Webinar which includes 7 Day On-Demand  - $725
  • Six Month On-Demand – $805
  • Live plus Six Month On-Demand – $995
  • CD-ROM (Includes Six Month On-Demand) – $885
  • Premier (Includes all options) – $1075
  • Additional Locations – $75               


Online: Click here.

Phone: Call Total Training Solutions at (800) 831-0678

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.