Morale & Motivation for Supervisors
Institutions that strive for profitability and productivity provide an environment that consistently brings out the best in their staff.
Learn the secret of fostering and sustaining high employee morale and generating positive motivation.
A workplace with high morale is often characterized by employees that are happy to go the extra mile when interacting with the customer or when performing job duties and tasks. Financial institutions that strive for impressive profitability and productivity must learn how to create a positive environment where employees are fired up about what they do and where they work.
Motivation is an internal component all human beings have, but it must be encouraged and challenged.
The manager’s job is to create an environment that brings out the best in the staff, and, in turn, the staff brings their best to the job.
Reduce the signs of low morale, including high employee turnover, low productivity, coworker conflict, increased absenteeism, doing just enough to get by and a reluctance or lack of enthusiasm to take on additional duties, training and responsibilities.
You will leave this webinar knowing how to foster and sustain high employee morale and generate positive employee motivation.
The 8 Keys
- Creating an environment that sparks motivation
- Establishing teamwork
- Coaching self-management and self-evaluation
- Encouraging follow the leader
- Getting a read on morale
- Elevating employee morale
- Understanding the keys to motivation
- Implementing 10 steps that foster motivation
Head tellers, teller supervisors, branch managers, operations managers, retail managers and trainers will all benefit from this webinar. Anyone will oversight and supervision of employees will benefit as well.
Janice Branch has been a senior training consultant for InterAction Training for over 20 years. She is a Certified Bank Training Professional (CBTP) and seasoned presenter that has all the right stuff to wow her participants. Prior to joining InterAction, Janice managed, designed, coordinated and presented training programs for a multi-state telecommunications company with over 1,000 employees.
Whether it is teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an organization, or if it is consulting on problem solving and servant leadership, Janice is the “go-to” person every banker wants to hear from. Participants appreciate her “been there, done that” humor along with her expert ability to facilitate learning.
Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session
Member price: $275.00 | Non member price $550.00
Member price: $295.00 | Non member price $590.00
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