Make Your Bank Less Attractive to Criminals Using CPTED
Is your bank an attractive target for robbers?

This session will teach you ways to use Crime Prevention Through Environmental Design (CPTED) principles to make your office (and home) a less desirable target for criminals.

CPTED is simply the proper design and effective use of the built environment to deter crime. Applying this philosophy can lead to a reduction in fear and actual occurrence of crime. Using photographs and examples to illustrate, we will look at effective and ineffective uses of lighting and landscaping. We will also discuss branch design features that put you and your customers at greater risk, and best practices for eliminating these issues. Attendees will gain an understanding of CPTED and how they can apply these methods when conducting assessments of their facilities.

Covered Topics

  • Altering behavior by changing the environment
  • Making your location more attractive to customers and less attractive to criminals
  • Physical security measures to reduce your risk
  • Combatting faulty branch design features
  • Good lighting vs bad lighting
  • Using landscaping to your advantage
  • Conducting assessments of your branches: how and how often?


Any branch personnel responsible for physical security of the bank.


Carol Dodgen is the owner of Dodgen Security Consulting, LLC. Since 1998, her company has been providing services for financial institutions, government entities, and businesses to include training, ATM lighting inspections, and vulnerability assessments. Before forming her company, Carol served as the security training officer for Compass Bank. She earned her Master’s Degree in Criminal Justice and spent several years as an adjunct criminal justice instructor with Jacksonville State University.

Carol is a nationally recognized speaker who has provided training for over 80,000 corporate, manufacturing, law enforcement, and security personnel over the past 24 years. Carol earned her CPD (Crime Prevention Designation) and in 2011, she was selected as a presenter on Workplace Violence at the ASIS International Conference.

Carol is a current member and past chapter president of the American Society of Industrial Security (ASIS), a member of the Illuminating Engineering Society (IES), the IES Security Lighting Committee, and a past board member of the Alabama Women in Business. In 2009, Carol was appointed by the governor to serve on the newly formed Alabama Security Regulatory Board and served for 6 years as vice-chair of this board which regulates the security guard industry in the state.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits


  • Live Webinar which includes 5 Day On-Demand  - $265
  • Six Month On-Demand – $295
  • CD-ROM (Includes Six Month On-Demand) – $345
  • Live plus Six Month On-Demand – $365
  • Premier (Includes all options) – $395
  • Additional Locations – $75               


Online: Click here.

Phone: Call Total Training Solutions at (800) 831-0678

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.