Introduction to Internal Audit – Part 3: Adding Value by Effective Written Communication
This series provides an overview of the audit function, taking into consideration the evolving role of internal audit, internal controls, expectations, planning, risk assessment, reporting and more.

Hands-on exercises will help participants apply the concepts presented.

This session will discuss the changing role of internal audit adding value through written communication. The course will leverage “what could go wrong” in various areas and illustrate how findings, recommendations and best practices may be most effectively communicated and then reported to members of the first, second and third line of defense. 


  • Effectively documenting findings and developing concise reports
  • Communicating effectively in exit meetings 
  • Tips for presenting to audit committees


Bank professionals seeking knowledge of internal audit and/or controls, including auditors, deposit and operations personnel, accountants, management and individuals with previous experience seeking a refresher.


Eileen Iles, CPA, CGMA, CIA, CFSA, CCSA, CRMA, is a Partner in Crowe Horwath LLP’s Risk Consulting practice. She has spent the past 14 years with Crowe consulting with financial institutions. Currently, she develops and conducts training for Crowe and various banking associations. A strength of Eileen’s teaching is her ability to explain concepts in easy-to-understand language and provide real life examples from her broad banking experience.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session


Live Webinar:

Member price: $275.00 | Non member price $550.00

On-Demand Webinar

Member price: $295.00 | Non member price $590.00


Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.