Introduction to Consumer Lending Mandatory 2 Part Series 4/04 & 4/11
Get back to the basics with the fundamentals of consumer loan decision making, loan structure, support, documentation issues, compliance concerns and more.

Leave this session with a higher comfort level of consumer credit and increased confidence when interacting with customers who apply for loans.

The webinar provides a complete introduction to the basics of consumer lending, including how banks make sound consumer loan decisions. Attendees will learn about loan structure, loan support and loan documentation issues and how they play an intricate part in the consumer lending process. Additionally, the basics of consumer loan compliance will be discussed. Case study exercises will be used to illustrate the concepts learned throughout the program.


  • Learn about the basics of consumer lending
  • Understand how banks make consumer lending decisions based on the five C’s of credit: capacity, capital, collateral, conditions and character
  • Review the basics of consumer loan structure, support and documentation
  • Review the basics of consumer loan compliance, including Reg B, Reg Z, RESPA, BSA and Fair Credit Reporting
  • Apply consumer lending concepts learned through case studies


Consumer lenders, loan documentation specialists, private bankers, business development officers, branch managers and financial service representatives.


David L. Osburn , CPA, CCRA, NACM, is the founder of Osburn & Associates, LLC, a business training and contract CFO firm that provides seminars, webinars and keynote speeches for bankers, CPAs, attorneys, credit managers and business owners on topics such as banking/finance/credit, negotiation skills, marketing and management issues. Mr. Osburn’s clients include financial institutions, law firms, CPA firms, real estate developers and contractors. His extensive professional background includes 16 years as a Business Trainer/Contract CFO and 16 years as a bank commercial lender. His banking credentials include loan underwriting, loan “work-out,” management and business development. Mr. Osburn has been an adjunct college professor (MBA and undergraduate courses) for 29 years.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session


Live Webinar:

Member price: $525.00 | Non member price $1050.00

On-Demand Webinar

Member price: $565.00 | Non member price $1130.00


Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.