Webinar

Introduction to ACH: RDFI Operations Part III
Attend this three-part webinar to gain a broad understanding of the ACH network, including the participants, responsibilities, risks, exceptions and warrantees.

RDFI Operations
This course is designed as an introduction for the novice payments professional into the world of RDFI operations or as a solid refresher for the payments veteran.

Attendees will gain an overview of the many facets of ACH operations.

Highlights

  • Responsibilities of the RDFI
  • Exception processing including:
    • Customer claims on unauthorized debits
    • Stop payments
    • Revocation issues
  • ACH audit requirements
  • The National System of Fines

Audience

Back office operations, compliance officers, auditors, branch managers, Treasury/cash management professionals, frontline staff and customer service representatives.

Speaker

Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Currently, Kate is working with Management HQ as an Account Coordinator and Office Manager.  As Vice President of the Upper Midwest ACH Association, she was responsible for member education and problem solving as well as ACH development projects. Kate has been active in several National ACH Association Rules Work Groups over her career. She is a popular speaker at both local and national conferences on electronic payments related topics.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session

Pricing

Live Webinar:

Member price: $275.00 | Non member price $550.00

On-Demand Webinar

Member price: $295.00 | Non member price $590.00

Registration

Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

ConferenceEdge
1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.

Commands