Introduction to ACH Part 2 – ACH Operations: From ARC to XCK
Two hour tele-web seminar July 31, 2012

Attend this two-part webinar to learn the nuts & bolts of ACH processing & operations.

This tele-web seminar will begin on Tuesday, July 31, 2012 at 11:30 AM to 1:30 PM Pacific Time.


This course is designed as an introduction for the novice payments professional into the world of ACH or as a solid refresher for the payments veteran. Attendees will gain an overview of the many facets of ACH operations.


  • Responsibilities of the ODFI and RDFI
  • Ways to distinguish between the different sections within the NACHA ACH Operating Rules Book
  • Exception Processing Including:
  • Customer Claims on Unauthorized Debits
  • Stop Payments
  • Revocation Issues
  • ACH Audit Requirements
  • The National System of Fines.


Back office operations, compliance officers, auditors, branch managers, Treasury/cash management professionals, frontline staff and customer service representatives.


Laurie Appelbaum, is managing director of Appel Enterprises, a professional development company geared toward training and development of employees in the payments industry. Laurie has over 11 years experience in the payments arena. She has spoken at several industry related conferences, and she has participated in many NACHA sponsored events. Previously, Laurie was the Manger of Member Services at Viewpointe and the Payments Association Specialist at The Clearing House Payments Association. She became an Accredited ACH Professional in 2002 while Director of Education Services at SWACHA.

Credit Information

2.0 total credits


Member price: $250.00 | Non member price $500.00