I Knew Something Was Wrong
When fraud losses are discovered, how often have you heard someone say, “I knew something was wrong?” Take control of the situation by learning vital new skills and insights that will help you educate your staff on how to report their gut feelings when something doesn’t look or feel quite right, including the one step that could reduce a fraud loss by 50%.
When fraud losses occur, no matter the type, internal or external, some members of our staff felt the warning signs didn’t need to be reported. The reasons for these lapses are many: fear of being wrong, fear of being ridiculed and fear of reporting someone who might be innocent to name a few. How do we train our staff to report those internal warning signs that could have saved our institution thousands of dollars?
In this session, take control of the situation by learning vital new skills and insights that will help you educate your staff on how to report their gut feelings when something doesn’t look or feel quite right. Using new training methods, your staff will report what they feel is wrong if you establish the proper framework.
- Understand people’s fear of reporting fraud to your management team
- Know the simple steps that improve reporting in your bank
- Know the one step that could reduce a fraud loss by 50%
- Learn a new training method for your staff to use to report fraud
- Obtain the plan necessary to install a fraud program that works
- Handling repercussion/fear of reporting internal fraud when the suspect is a coworker or a senior level employee
CEOs, senior management, middle management, HR/training, security officers, compliance officers and auditors.
Barry Thompson, CRCM, Thompson Consulting Group LLC, is an international speaker, trainer, consultant and writer. Barry has worked in the financial services industry for over three decades and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at federal, state and local levels.
Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Institute of Certified Bankers: Estimated credits: 2.5 hours CRCM/CFSSP (self-reporting).
Member price: $265.00 | Non member price $530.00
Member price: $280.00 | Non member price $560.00
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