How To Avoid Signature Card Mishaps

Learn how to avoid signature card mishaps in this informative program.

Asset or liability? Your signature card and agreement is a legal binding contract between you and your customer. It defines on deposit accounts legal ownership, rights of both the accountholder and the financial institution, what happens with postdated and stale dated checks and the right of set off. If handled properly it can protect the financial institution and protect the accountholder’s insurance. If set up incorrectly, the signature card is a huge liability for the financial institution and often results in the rights at the death of the customer coming out differently than the accountholder wished.


  • Types of legal ownership on cards
  • Your job as a withholding agent
  • Common errors in set up
  • Why signatures are critical to the agreement
  • Legends, postdating, stale dating and other check issues
  • What your customer is responsible for on statements
  • Set off and related issues
  • Rights at death


Branch administration, customer service representatives, new accounts, compliance, branch managers any anyone who has oversight on opening of deposit accounts.


Deborah Crawford is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20+ year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University. 

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 hrs.


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