Webinar

The Four C’s of Exceptional Supervision: Conveying, Coaching, Correcting & Celebrating

Supervisors must master the art of juggling. Join us and learn how to keep all the balls in the air without breaking a sweat. You’ll learn a positive, real-world approach to inspiring others to deliver extraordinary results.

If you are a supervisor, if you need others to take direction from you in order to succeed, you will find this program of tremendous value.  The webinar focuses on the techniques and strategies you need in order to handle your job responsibilities successfully, while at the same time, increasing your personal job satisfaction.

Supervisors must master the art of juggling: staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won’t wait, on-going training needs, serving as a back-up for the employee that didn’t come in…the list goes on and on. We’ll discuss how to keep all the balls in the air without breaking a sweat. 

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager.  If you are ready to take your commitment and skill set to the next level register today for this program, you will be eager to put to work what you learn!

Highlights

  • Creating a Quality Workplace
  • Building Trust, Respect and Confidence
  • Excelling at Effective Communication
  • Understanding the Supervisor’s Essential Role in all Aspects of Training
  • Supporting Change
  • Garnering Support at Every Level
  • Correcting and Addressing Behaviors and Choices that Don’t Work
  • Coaching  – When, Why and How
  • Learning How to Handle Complaining, Whining and Gossip
  • Providing Performance Feedback
  • Improving Work Habits
  • Resolving Conflict
  • Encouraging Your Staff to be Self-Managed

Audience

Anyone responsible for leading, training, managing or supervising personnel, or anyone being considered for a supervisory position.

Speaker

Honey Shelton has over 25 years experience as a consultant and trainer for banks and banking associations. Recently she was EVP for an independent Texas bank. Her responsibilities included managing the retail division, marketing, training and deposit growth.  Her depth of knowledge, enthusiasm, and compelling personality has left a lasting mark on InterAction Training Systems, (ITS), the firm she founded in 1983.

Credit Information

Institute of Certified Bankers: Visit aba.com/icb/membercereview for instructions regarding self-reporting. Estimated credits: 2 hours per session.
 

Pricing

Live Webinar:

Member price: $265.00 | Non member price $530.00

On-Demand Webinar

Member price: $280.00 | Non member price $560.00

Registration

Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

ConferenceEdge
4434 W. 29th St., Denver, CO  80212

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.

Commands