Foreclosure Management Standards Webinar Series: Part 2 – Organizational Structure & Consumer Accountability
Two hour tele-web seminar July 13, 2012

Federal agencies are engaged in an effort to establish national mortgage servicing standards after a recent review of foreclosure processes at major servicers. This webinar will present solutions for banks to proactively manage and assess the risks in their foreclosure management policies and procedures.


This tele-web seminar will begin on Friday, July 13, 2012 at 11:30 AM to 1:30 PM Pacific Time.

Topics in Part 2 include:

  • How to establish appropriate staffing requirements for effective foreclosure management and institute hiring and training procedures to meet those requirements
  • Ways to ensure that borrowers are offered appropriate loss-mitigation options, well-managed documentation, accessible and effective complaint resolution processes, accurate information, responsive assistance, and coordinated efforts between loss-mitigation and foreclosure management units.


Board members, credit/loan committee members, loan officers, auditors, legal counsel, third-party servicers, foreclosure management specialists, special assets account officers, loan workout specialists, compliance officers, and others responsible for policy design, implementation and reviews regarding foreclosure management, loss mitigation, staffing or training, third-party vendor servicing relationships, and information systems used in the management of these processes.


Our three speakers are consultants with Synergist Financial, a division of Synergist Consulting, LLC. Robert Clark Carruth is a licensed attorney in Texas whose practice group focuses on debt restructure. Russell Cruzan has been training bankers for the last 20 years for a $12B regional bank. Kathy Seibold spent the last 22 years as a Case Manager and bank examiner for the FDIC.

Credit Information

2.0 total credits


Member price: $250.00 | Non member price $500.00