E-Sign Compliance and the Account Life Cycle
The world of electronic banking continues to evolve, and bankers want to keep pace with technology and customer preferences.

Recent surveys indicate that 51% of adults in the U.S. bank online and 32% bank with mobile phones.

What steps should you follow to be in compliance with E-Sign?

What You Will Learn

  • What are the rules? Learn about federal and state legislation for E-Sign
  • Which deposit and lending regulations are related to E-Sign and have specific provisions for compliance?
  • Common questions, resources, exam procedures
  • Consumer consent is a six-step process
    • Availability of paper delivery or paper copies
    • Consent choices
    • Consumer actions
    • Hardware/software requirements
    • Affirmatively consent
    • After consent disclosure
  • Basic steps for E-Sign implementation
    • Getting started
    • Identify pain points
    • Build consensus
    • Vendor selection considerations
    • Think big, but start small
    • Assess the risk
    • Learn from a test project and steps to production


This informative session is designed for auditors, loan officers, loan assistants, and loan administration staff. This seminar is designed for both those new to flood insurance compliance or more experienced personnel looking for a review of existing requirements.


Susan Costonis is a compliance consultant and trainer. She frequently provides consulting services to financial institutions regarding fair lending and other compliance management issues. Her 37 year career in banking and training began with 20 years at First National Bank, an affiliate of Wells Fargo Bank, in Fort Collins, CO. Susan has been a bank compliance consultant or compliance officer in Louisiana since 1998.

During her career, Susan has successfully managed compliance programs and exams for institutions supervised by the OCC, FDIC, and Federal Reserve. She is a Certified Regulatory Compliance Manager and completed the ABA Graduate Compliance School and the Graduate Banking School of the University of Colorado. Susan regularly presents seminars to financial associations.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits


Live Webinar which includes 7 Day On-Demand  - $265
Six Month On-Demand – $295
Live plus Six Month On-Demand – $365
CD-ROM (Includes Six Month On-Demand) – $325
Premier (Includes all options) – $395
Additional Locations – $75                     


Online: Click here.

Phone: Call Total Training Solutions at (800) 831-0678

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.