Documenting the Loan File: Creating Better Loan Memorandums & Write-Ups
What should be included in a credit write-up? How can I improve the content? What format should be used? This program takes the pain and mystery out of the process of writing clear, concise and effective loan write-ups.
Bankers have many reasons to write-up a loan, primarily in the up-front underwriting and approval process. If done with proper depth, this provides useful information over the life of the loan, especially if the credit encounters problems. When the memo truly is self-supporting, it tends to make everyone’s life easier, even more so if the loan originator is not available to address questions.
What should be included in a credit write-up? How can I improve the content? What format should be used? Many bankers focus solely on the number of pages and a somewhat rigid format. It is better to re-focus on what information is necessary to render a good credit decision. A best practice is to utilize the same format for all loans, regardless of size or complexity, but to modify the length accordingly. The more complex the operation or ownership/guarantor structure, the more detail should be included.
This program takes the pain and mystery out of the process of writing clear, concise and effective loan write-ups. It explores effective loan packages and credit memos, from tone and style all the way to examples of wording and sample formats that you can use in your everyday lending process, whether you are a credit analyst or a relationship manager.
- General writing issues
- Eight qualities of effective business writing
- Case example of the qualities
- Understanding your purpose and audiences
- Issues in communicating quantitative information and numbers
- Effective use of “cover pages” in a loan package
- Tips for better credit memos
- “Master” format with just about anything you would ever need to mention
- Examples of wording and formats (one “before” and “after”)
- Watch what you write for lender liability issues
- Intellectual commitment and discipline in the process
Senior credit managers, loan officers, credit analysts, loan reviewers, internal auditors or any banker who works with loan files and would like to improve documentation and internal communication related to lending.
Richard Hamm has been training bankers for over 20 years, including both creating and teaching courses for the ABA and the RMA, plus regional banking schools, numerous state banking and community banking associations and individual banks. While specializing in all phases of lending and credit, he also covers “top of the bank” issues and provides director training.
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