Commercial Loan Applications – What Can Go Wrong?
Do you know how the term "application" is defined in all the lending regulations?

Which regulations apply to commercial loans? Do your commercial lenders and support staff understand the difference between an application and an inquiry? Is a written application required for a business purpose loan?

Join this fast-paced webinar to understand the application process with step-by-step instructions and actual examples that explain the requirements of several confusing regulations in terms that are easy to understand.

Covered Topics

  • Learn what specific information will help you handle business applications correctly. 
  • What factors determine if the application is for business purpose or consumer purpose?
  • What are common mistakes made in business loan application processing?
  • What are the timing requirements regarding applications?
  • Must an application be in writing? Must it be signed?
  • What are the signature rules for applications? Learn about spousal and guarantor signature rules.
  • Learn about the required disclosure for the “Right to Receive a Copy of Appraisal”. Who gets the notice, and what are the timing rules? (NOTE: This NEW requirement became effective January 18, 2014). This DOES apply to 1st lien loans regardless of purpose; there is no “business-purpose” exception.
  • How do you properly document the “joint intent” to apply?
  • When is an adverse action notice required? What must it contain? Who receives one?
  • What are common compliance violations in the commercial loan area, including the top HMDA and flood violations?
  • What re the four “trip wire” events for Flood Insurance coverage for commercial loans and collateral?
  • Regulations that apply to commercial loans include: ECOA (Equal Credit Opportunity Act), FHA (Fair Housing Act), HMDA (Home Mortgage Disclosure Act), CRA (Community Reinvestment Act), FDPA (Flood Disaster Protection Act), SCRA (Servicemember Civil Relief Act), Insider Credit (Regulation O).

BONUS! - Receive a matrix of 37 types of real estate secured loans that include the requirements for consumer AND commercial compliance for applications taken through July 31, 2015, and a NEW matrix of 28 types of real estate secured loans for applications taken on or after October 3, 2015, when the “Integrated Disclosure” rules become effective.

Who Should Attend?

This interactive session is a cost-effective way to gain a greater understanding of the rules about accepting and processing commercial applications. It will benefit loan officers, loan assistants, loan operations staff, compliance officers, auditors, and trainers.


Susan Costonis is a compliance consultant and trainer. She frequently provides consulting services to financial institutions regarding fair lending and other compliance management issues. Her 37-year career in banking and training began with 20 years at First National Bank, an affiliate of Wells Fargo Bank, in Fort Collins, CO. Susan has been a bank compliance consultant or compliance officer in Louisiana since 1998.

During her career, Susan has successfully managed compliance programs and exams for institutions supervised by the OCC, FDIC, and Federal Reserve. She is a Certified Regulatory Compliance Manager, and has completed the ABA Graduate Compliance School and the Graduate Banking School of the University of Colorado. Susan regularly presents seminars to financial associations.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2.5 CE Credits


Live Webinar which includes 7 Day On-Demand  - $265
Six Month On-Demand – $295
Live plus Six Month On-Demand – $365
CD-ROM (Includes Six Month On-Demand) – $325
Premier (Includes all options) – $395
Additional Locations – $75                     


Online: Click here.

Phone: Call Total Training Solutions at (800) 831-0678

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.