Achieving Unclaimed Property Compliance
When unclaimed property is not correctly managed and reported, the risk of audits, fines and penalties becomes a reality.

This webinar provides an overview of the law and basic tips to better manage and control this important compliance responsibility.

The normal, everyday operation of your institution results in the generation of unclaimed financial obligations, where customer accounts that are not properly tracked and checks that are not cashed or remain outstanding, may become reportable as unclaimed property.

When unclaimed property obligations are not correctly aged, managed and reported, the risk of state audits, subsequent fines and penalties become a distinct reality. Unclaimed property compliance is especially critical for financial institutions because it typically impacts their number one asset: customer relationships. There are more than 100 property types and 54 legal jurisdictions where you may have obligation to file an unclaimed property report. 

Though it might initially seem overly complex and overwhelming, there are some basic steps that you can take to help your institution become more compliant with the laws.  This webinar provides an overview of the law and basic tips to better manage and control this important compliance responsibility.  The program is being presented at the national level and does not reflect any particular state’s law.


  • History and background of the law
  • Where and how to file your reports
  • Property types applicable to the law
  • Due diligence requirements
  • Determining and tracking dormant accounts
  • Service charges and fees
  • Safe deposit box contents
  • New legislative changes and reporting deadlines
  • Recent state enforcement efforts (tracking inactivity vs. RPO)
  • How to prepare for/avoid an audit
  • Fines & penalties
  • Best practices & tips for retaining your customers/accounts


Anyone charged with the oversight, management and reporting responsibilities associated with unclaimed property compliance; including operations officers, risk management, compliance and internal auditors.


Maureen Ferrari, Vice President of Operations, Keane 

Laurie Andrews, Managing Director, Unclaimed Property Reporting, Keane.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session


Live Webinar:

Member price: $275.00 | Non member price $550.00

On-Demand Webinar

Member price: $295.00 | Non member price $560.00


Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.