Webinar

Achieving Supervisor Excellence: The Four C’s of Exceptional Supervision

If you need others to take direction from you in order to succeed, you will find this program of tremendous value.  It focuses on the techniques and strategies required to handle your responsibilities successfully, while at the same time, increase personal job satisfaction.

Supervisors must master the art of juggling: staff, schedules, meetings, compliance, goals, deadlines that won’t wait, ongoing training needs, serving as a backup for the employee that didn’t come in…the list goes on and on. We’ll discuss how to keep all the balls in the air without breaking a sweat.

Ramp up your leadership skills and address the critical supervisory issues necessary to becoming an excellent manager.  If you are ready to take your commitment and skill set to the next level register today, you will be eager to put to work what you learn!

Highlights

  • Creating a Quality Workplace
  • Building Trust, Respect and Confidence
  • Excelling at Effective Communication
  • Understanding the Supervisor’s Essential Role in all Aspects of Training
  • Supporting Change
  • Garnering Support at Every Level
  • Correcting and Addressing Behaviors and Choices that Don’t Work
  • Coaching  – When, Why and How
  • Learning How to Handle — Complaining, Whining and Gossip
  • Providing Performance Feedback
  • Improving Work Habits
  • Resolving Conflict
  • Encouraging Your Staff to be Self-Managed

Audience

Everyone in your organization with the responsibility to supervise, lead, develop and manage others, or anyone being considered for a supervisory position.

Speaker

Honey Shelton, InterAction Training

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Institute of Certified Bankers: Estimated credits: 2.5 hrs./session CRCM/CLBB (self-reporting).

Pricing

Live Webinar:

Member price: $265.00 | Non member price $530.00

On-Demand Webinar

Member price: $280.00 | Non member price $560.00

Registration

Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

ConferenceEdge
1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.

Commands