Achieving Supervisor Excellence: Coaching for Exceptional Performance

Session two delves even deeper into what it means to be an effective supervisor, mentor and coach on a more focused and individual basis.

This action packed, how-to webinar explores why coaching skills are essential.  You will leave knowing what coaching is and when, where and how it is applied. You will learn how to apply proven techniques that motivate and maximize performance. You will be exposed to practical tools and best practices as you personally build your coaching skills in all types of circumstances.

Coaching for Performance consists of two major components. The first builds a broad understanding of what it means to effectively put the coaching process to work for you.  The second addresses the different styles of coaching.  You will learn how to dialog and process with meaningful success in all types of coaching opportunities from the most simple to the more complex. You will leave this workshop knowing how to put coaching to work for you, your staff and your organization.


The program introduces a seven-step process that creates a framework that ensures success for both the employee and the coach:

  1. Convey Expectations
  2. Collaborate & Agree
  3. Build a Performance Plan
  4. Establish Accountability
  5. Commitment to Review
  6. Address Underperformance & Reinforce Progress
  7. Recognize & Reward


Everyone in your organization with the responsibility to supervise, lead, develop and manage others, or anyone being considered for a supervisory position.


Honey Shelton, InterAction Training

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Institute of Certified Bankers: Estimated credits: 2.5 hrs./session CRCM/CLBB (self-reporting).


Live Webinar:

Member price: $265.00 | Non member price $530.00

On-Demand Webinar

Member price: $280.00 | Non member price $560.00


Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.