7 Habits of Highly Successful Supervisors
Supervisors must master the art of juggling - learn how to keep all the balls in the air without breaking a sweat.

This program will ramp up your leadership skills and address critical issues necessary to become an extraordinary supervisor.

This webinar focuses on techniques and strategies that will help you handle your responsibilities successfully and increase your personal job satisfaction. Supervisors must master the art of juggling – staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won’t wait, on-going training needs, serving as a back-up for the employee that didn’t come in … the list goes on and on. You’ll learn how to keep all the balls in the air without breaking a sweat.

This program will ramp up your leadership skills and address critical issues necessary to becoming an extraordinary supervisor. If you need others to take direction from you in order to succeed, you will find this program of tremendous value!


1. Acknowledge Your Role – Learn the value of boundaries. Find balance between your need for approval and the larger need for meeting team and company goals.

2. Plan and Prioritize – Realize that your primary job is to make sure that everything that needs to get done gets done. Planning and prioritizing departmental tasks, and assigning the right tasks to the right people, is the key to everyone’s success.

3. Be Accessible – Take the time to walk around your department so you can see and hear what is going on. It’s a great way take advantage of “coachable moments”. Establish routine coaching appointments with your staff to create consistent, timely accessibility.

4. Encourage Teamwork – Foster input and demonstrate how the success of one benefits the entire team and positively impacts the entire organization.

5. Communicate Upward and Downward – Let your team in on the reasons behind decisions, then listen and share their input and concerns.You will create a happier, more productive workplace.

6. Delegate – Delegating not only helps you manage your workload, it helps team members develop important skills and become more self-supervising. Provide encouragement and follow-up, so team members know they have the support and resources they need.

7. Discipline Effectively – Set clear expectations. When it comes to performance concerns, be specific. Let team members see how their actions impact the team and the organization.


Supervisors both experienced and new, those with supervisory responsibilities and those that manage supervisors.


Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her depth of knowledge, enthusiasm and compelling personality has left a lasting mark on InterAction Training, the firm she founded in 1983.

Credit Information

Institute of Certified Bankers: Visit http://www.icbmembers.org/login.aspx for instructions regarding self-reporting. Estimated credits: 2 hours/session


Live Webinar:

Member price: $275.00 | Non member price $550.00

On-Demand Webinar

Member price: $295.00 | Non member price $560.00


Online: Visit the CBA Webinar Catalog

Mail: Click here and mail completed form with check payable to ConferenceEdge to: (Mail at least 10 days prior to event)

1516 Xavier St., Ste 500, Denver, CO 80204

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Please Note:

  • Preferred Payment Method: Online
  • Please register online or by phone when paying with a credit card
  • Payment Must Accompany Registration – Invoices are Not Provided

Register online up to day of event. Earlier registration allows time to check your computer for an optimal experience.