Growing Your Small Business Lending Program


On the heels of COVID-19 and the Paycheck Protection Program (PPP), and as we enter a period of economic uncertainty, the demand for capital from small businesses is as strong as ever.

However, as a unique hybrid between consumer and commercial lending, lending to small businesses has typically been a challenge for community banks to execute efficiently and profitably. As a result, small businesses remain underserved, while we continue to see alternative lenders and other digital upstarts bring new and innovative offerings to market.

Small business lending is a natural fit for community lenders. By streamlining the loan application experience and underwriting process, providing loans to small businesses can be both a relationship play and a thriving business.

Join Gord as he explores the emerging opportunity to better serve your small business customers and grow your small business lending program.

  • How the current economic environment is impacting small businesses and lenders
  • The key strategic drivers and business case for small business lending
  • Considerations for managing change around the small business lending process, from Marketing and digital channels to branch operations and monitoring the overall health of your portfolio
  • The role of embedded finance in small business lending

Gord Baizley