Description: Recognizing and Preventing UDAAP introduces ways to identify and prevent acts or practices that materially increase the risk of consumers being treated in an unfair, deceptive, or abusive manner. This course explores ways to identify whether an unfair, deceptive or abusive act or practice has occurred or is likely to occur given a specific set of circumstances. This course stresses the importance of being able to recognize the elements of unfair, deceptive or abusive practices; understand the new and existing federal laws and regulations covering UDAAP and be able to proactively help your bank avoid UDAAP claims.

Please NOTE: This course uses the term “UDAAP” (instead of UDAP) throughout the course  in order to proactively address  the new “abusive” standard under the CFPB’s Title X. Most bank regulators, however,  are still examining banks under the old UDAP provisions of Section 5 of the FTC Act—the primary federal law that prohibits unfair or deceptive acts or practices and unfair methods of competition affecting commerce. 

Audience: All consumer lenders.

Learning Objectives: After completing this course, students will be able to:

• Recognize the elements of unfair, deceptive or abusive practices
• Describe the new and existing federal laws and regulations covering UDAAP
• Explain how you can help your bank avoid UDAAP claims