Description: Meetings That Work provides effective tips to lead meetings and use them as opportunities to communicate, solve problems, and make decisions. It covers the appropriate reasons for holding meetings and the characteristics and typical structure of meetings. This course explores key areas of a useful agenda and appropriate room set up. This course also provides tips on how to foster meeting participation and handle problem behaviors. This course provides meeting tools to successfully plan and facilitate different types of meetings.

Audience: Anyone who leads or participates in meetings within or outside an organization.

Learning Objectives: After completing this course, students will be able to:

• Describe the benefits, risks, and costs of business meetings
• List valid purposes for holding meetings
• Evaluate a group meeting against other methods of achieving a stated purpose
• Determine the appropriate type and number of participants to include in a meeting
• Complete detailed steps to prepare an effective agenda
• Evaluate alternative meeting room set-ups
• Use key principles and specific techniques to effectively lead and participate in meetings
• Use meeting technology effectively for virtual meetings