Description: Fundamentals of Small Business Banking  provides descriptions of small business client characteristics, expectations, and business operations to develop and sustain successful small business relationships. This course emphasizes the types, elements, and characteristics of the legal structures and business types to understand the clients’ business and industry. This course also explains the steps in each type of operating cycle and the stages of the life cycle of a business.

Audience: Any bank personnel with little or no experience in consumer lending.

Learning Objectives: After completing this course, students will be able to:

• Identify common characteristics of small business markets
• Describe different business legal structures
• Identify common characteristics of small business markets
• Match business products and services to business cycles
• Compare the operating cycles of various business types
• Identify the life stages of businesses