Effective Written Communication


Description: Effective Written Communication will will offers techniques and tools on how to write clearly and competently for business professions. This course illustrates how to plan, write, revise, and polish writing in a systematic way, and includes hands-on exercises. It provides examples of effective and ineffective writing, and how to improve various types of written communication.

Audience: Anyone who writes business correspondence such as letters to customers, memos, faxes, or e-mail messages.

Learning Objectives: After completing this course, students will be able to:

  • Plan for a written document
  • Draft a document that achieves a planned objective
  • Revise a document to maximize clarity and conciseness
  • Choose a format that is appropriate to the content and to the audience