Past Event

2011 Security Management Conference

Implementing superior security management programs that safeguard both the physical and technological safety of financial institutions are a necessary component to decreasing internal risk and minimizing vulnerability of branch offices. The California Bankers Association (CBA) Security Management Conference Committee graciously invites all security professionals, whether you work at a bank or a credit union, to learn and share with your peers at this annual event.

This conference will continue its one-day format in 2011, and will be held on Thursday, June 16, at the Westin South Coast Plaza in Costa Mesa.

Who Should Attend

  • Security Officers
  • Technology Administrators
  • Compliance Officers
  • IS Managers
  • Operations Officers
  • Law Enforcement

Registration & Accommodations

Register 2 or more people from your bank and receive $100 off each registration!
(Registrations must be faxed to receive discount)

Early-Bird Registration through Friday, May 21, 2010
CBA Member $395 | Non-Member $495 | Law Enforcement $150

Regular Registration
CBA Member $495 | Non-Member $595 | Law Enforcement $175

Please note: Fax registrations will be accepted, but payment must be received before the event.

Location

Thursday, June 16, 2011
Westin South Coast Plaza
686 Anton Boulevard
Costa Mesa, CA 92626

Hotel accommodations can be made by calling the Westin South Coast Plaza at (714) 540-2500. The CBA negotiated room rate is $159, single or double occupancy, plus tax. Please make your reservations by May 25, 2011; requests after this date will be accepted on a space-available basis.

Agenda

Program-At-A-Glance (Session titles subject to change)

7:30 a.m. – 8:30 a.m.
Continental Breakfast and Exhibits

8:30 a.m. – 9:30 a.m.
General Session
Impacts of the Financial Crisis on Bank Security and Investigations Programs

Michael Bacon
SVP, Director of Investigations
Wells Fargo, NA

9:40 a.m. – 10:50 a.m.
Concurrent Sessions
Banker Roundtable Discussions

Ruth Razook – Moderator
President & CEO
RLR Management

Why Can’t We Be Friends!?
How Banks and Law Enforcement Can Cooperate in the World of Fraud
Von Faler
Investigator II, Special Investigations
Wells Fargo Bank, NA

10:50 a.m. – 11:05 a.m.
Refreshment Break and Exhibits

11:05 a.m. – 12:15 p.m.
Concurrent Sessions
Phishing, Vishing & Smishing, Oh My!

Jeromie Jackson
VP, Consulting
Critical Assets

The Growing Emergence of Card Fraud

Tracie Gerstenberg
National Account Manager
ADT Security Services. Inc.

12:15 p.m. – 1:45 p.m.
Lunch with and Networking w/ Exhibitors

1:45 p.m. – 2:55 p.m.
Concurrent Sessions
Best Practices in internet & Mobile Banking Fraud Protection

Jeff Marshall
Vice President of Strategic Technologies
Harland Financial Solutions

Robbery Prevention and Response
James Stinnett
Bank Robbery Coordinator
San Diego Division, FBI

2:55 p.m. – 3:10 p.m.
Refreshment Break and Exhibits

3:10 p.m. – 4:30 p.m.
General Session
The Aftermath of Internal Fraud Investigations: Effective Depositions & Trial Testimony

Lupe Valencia
Senior Counsel
Wells Fargo, NA

Jesse Jauregui
Partner
Alston + Bird LLP

Fred Freeman
President
The Freeman Investigation Group

Session Descriptions

Impacts of the Financial Crisis on Bank Security and Investigation Programs

The recent financial crisis has had and will continue to have significant impacts on bank security and investigation programs of both small and large institutions. From shareholder pressures and customer concerns to greater regulatory expectations and increased requirements related to possible criminal acts, developing and maintaining an effective bank security and investigation program has never been more challenging. This interactive session will highlight these impacts and will cover what banks should be doing to ensure their program is prepared to manage the new whistleblower requirements of the Dodd-Frank legislation. The session will also cover the keys to a maintaining a successful relationship between bank security and investigation programs, and the law enforcement community.

Michael Bacon
SVP, Director of Investigations
Wells Fargo Bank, NA

Banker Roundtable Discussions

Bank Information Security.com has identified the “tTop Nine9 Security Threats of 2011”:

  1. Mobile Banking Risks
  2. Social Networks and Web 2.0
  3. Malware, Botnets and DDoS Attacks
  4. Phishing
  5. ACH Fraud: Corporate Account Takeover
  6. Cloud Computing
  7. Inside Attacks
  8. First-Party Fraud
  9. Skimming

Come and discuss with your peers what you need to be aware of, how you need to prepare to mitigate these threats and hear what the best practices are for your bBank!

Moderated by:
Ruth Razook
President & CEO
RLR Management

Why Can’t We Be Friends!?
How Banks and Law Enforcement Can Cooperate in the World of Fraud!

In the world of fFinancial cCrimes, fFraud, and criminal investigation in general, bBanks and financial institutions can provide pertinent information that gives Law law eEnforcement the clues needed to facilitate justice. Ignoring the Bbanking world in criminal investigations is tantamount to ignoring fingerprint or DNA evidence on the murder weapon; ! Iit does not necessarily solve the crime but it certainly can lead you in the right direction. This basic presentation will give lLaw eEnforcement the needed tools toneeded to understanding and effectively use the information available to the person who knows how to ask the right questions.

Von Faler
Investigator II, Special Investigations

Special Investigations
Wells Fargo Bank, NA

Phishing, Vishing & Smishing, Oh My!

Criminals are attacking financial institutions and are equally moving their attention towards commercial customers as well. In this session, we will discuss the blended attack scenarios crime rings are using to initiate significant amounts of ACH and wire fraud. Attendees will learn about the attacks, potential countermeasures, and take away valuable information that will help them immediately improve their security posture.

Jeromie Jackson
VP of Consulting
Critical Assets

The Growing Emergence of Card Fraud

A discussion on the rise of credit card fraud, . Eexamining the latest forms and techniques that have made credit card fraud the number one fraud of the year.

Tracie Gerstenberg
National Account Manager
ADT Security Services. Inc.

Best Practices in Internet & Mobile Banking Fraud Protection

As Internet banking quickly expands into mobile banking, so does the rate of potential fraud via phishing, forged checks, and hacks into the network. Although FFIEC guidelines have helped financial institutions guard against online attacks, fraudsters continue to seek new channels to infiltrate. In this presentation, you will learn the latest strategies in fraud detection and prevention to help protect your institution and its most important asset, your customers, against fraudulent activity.

3 benefits the audience can expect from this session:In this session, you can expect to learn how to:

  1. Build a business proposition for mobile strategies – differentiation, parity, competitive advantage (URL mobile websites i.e., mobi, mobile and m)
  2. Understanding security through the mobile channel – downloads, WAP and two- way SMS.
  3. Developing an ROI using mobile interfaces – personal financial management, marketing to the channel, and rich user interfaces via downloads.

Jeff Marshall
Vice President, of Strategic Technologies
Harland Financial Solutions

Robbery Prevention and Response

This session will walk you through how to best prepare your institution and its employees in the case of a robbery, including latest technology to prevent an incident, what to do in the course of the robbery and how to pick up the pieces afterwords.

James Stinnett
Special Agent
Federal Bureau of Investigation

The Aftermath of Internal Fraud Investigations: Effective Depositions & Trial Testimony

Internal fraud investigations typically become key issues in legal proceedings, such as criminal prosecutions and civil lawsuits. The legal role of a financial institution’s internal fraud investigator differs depending on the nature of the proceedings. Internal investigators typically have limited participation in criminal prosecutions, because the criminal rules of procedure limit discovery. On the other hand, an internal fraud investigator takes a central role in civil proceedings which question the propriety of the investigation. Civil rules of procedure and evidence provide broad liberties to opposing counsel in gathering information to attack an internal investigation. This panel will address those challenges, including handling of the Suspicious Activity Report (SAR) in the course of the proceedings. The panel will also provide practice advice and considerations for maximizing the financial instiitution’s ability to defend the investigation, including proper deposition preparation through role playing.

Lupe Valencia
Senior Counsel
Wells Fargo Bank, NA

Jesse Jauregui
Partner
Alston + Bird LLP

Fred Freeman
President|
The Freeman Investigation Group

Sponsors & Exhibitors

Why you should sponsor or exhibit:

  • An excellent opportunity to maximize your company’s brand awareness and increase your market position
  • Gain direct access to over 300 CBA member banks and institutions in an exclusive environment
  • Raise your profile above your competitors
  • Learn about the issues confronting today’s financial service leaders and gain valuable insight into potential solutions
  • Wide selection of sponsor opportunities designed to match your exposure needs for your budget constraints
  • Shape or reinforce a positive perception of your company with California’s bank executives
  • Help support California Bankers Association, the largest non-profit banking organization serving the California financial services industry

To learn about sponsor and exhibitor opportunities, please contact Robert Duncan at 916/438-4418 or rduncan@calbankers.com.

Current Sponsors and Exhibitors

3SI Security Systems
ADT Security Services, Inc.
CIM Group, Inc.
Diebold, Inc.
*Harland Financial Solutions
HEIT
March Networks
NCR
TraceSecurity

Commands