Resources for Banks Impacted by Recent Wildfires

General information

The California Bankers Association has prepared the following resources to aid financial institutions impacted by the recent fires in northern and southern California.

Announcements and Alerts

New website launched! Governor Gavin Newsom has just announced the launch of a new state website with tools and resources for Californians who have been impacted by wildfires and utility-directed power shutoffs.

The website, RESPONSE.CA.GOV, combines emergency response, recovery and resilience information into a single place for easy access by users. It is a one-stop portal that includes local and state resources, health services, shelters and housing, preparedness information, and more. 

Governor Newsom has also announced in a press release that California has secured federal assistance to support the response to the Getty Fire. 

State of Emergency Declarations and Extraordinary Situation Proclamations

Governor Newsom has declared a statewide emergency due to fires, extreme weather conditions. 

The Department of Business Oversight has also determined that statewide extraordinary situation exists and has issued a proclamation authorizing state-chartered banks to close any or all of their offices in affected areas.

Governor Gavin Newsom has issued an emergency proclamations for Sonoma and Los Angeles counties.

The Department of Business Oversight has determined that extraordinary situations exist in Sonoma and Los Angeles counties and has issued proclamations authorizing state-chartered banks to close any or all of their offices in affected areas.

FinCEN Encourages Communication from Financial Institutions Affected by the California Wildfires

FinCEN has announced that financial institutions affected by the California wildfires should contact FinCEN and their functional regulator as soon as practicable to discuss any delays in their ability to file required Bank Secrecy Act reports. Institutions seeking to contact FinCEN should call the FinCEN Resource Center at 1-800- 949-2732 and select option 8 or e-mail at

FinCEN would also like to remind financial institutions about the potential for fraudulent transactions in the wake of disasters. Please see FIN-2017-A007- Advisory to Financial Institutions Regarding Disaster-Related Fraud (October 31, 2017)

Interagency Statement Regarding Financial Institutions and their Customers Affected by California Wildfires

The Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System, the Federal Deposit Insurance Corporation, the National Credit Union Administration, and the state regulators recognize the serious impact of the California wildfires on the customers, members, and operations of many financial institutions and will provide appropriate regulatory assistance to affected institutions subject to their supervision. The agencies encourage institutions operating in the affected areas to meet the financial services needs of their communities.

Click here to read the joint statement, which also includes links to guidance for institutions affected by a major disaster from each regulator.

Additional Resources for Impacted Banks

Best Practices to Consider to Help Impacted Employees and Customers

Click here to review and consider implementing best practices to help bank employees and customers impacted by the fires.

Crisis Communications Toolkit

Click here to access the toolkit made available by the American Bankers Association.

For More Information

California Office of Emergency Services

Southern California Edison (SCE) Wind & Fire Related Outages

National Weather Service Watches, Warnings or Advisories for California

California High Fire Threat Zones Map