Course Description:

This course will provide participants with a proactive approach to performance management. By focusing on setting clear expectations, specific performance feedback and objective performance evaluations, this course will help managers avoid many common performance problems.

Audience:

Any supervisor or manager who has responsibility for directing, documenting and evaluating employee performance.

Objectives:

At the conclusion of this workshop participants will be able to:

• Write performance objectives based on measurable criteria and standards
• Communicate clear performance and behavior expectations
• Objectively observe performance
• Provide feedback to employees and document the conversations
• Prepare and conduct the performance appraisal

Note: Performance Management is printed on demand as ordered. The Participant’s Handbook(s) and Trainer’s Guide may not be returned to ABA.

Participant’s Handbook (c)  2006/rev. 2011 
Catalog #3007301 
$73.50 List Price / $47.25 Members
 
Trainer’s Guide
Catalog #3007302
$135 List price / $95 Members

To order, please complete and return the ABA Book Order Form to CBA.