Corrective Action
Course Description:
This course will provide participants with a proactive approach to managing employees who demonstrate performance or behavior problems.
Audience:
Any supervisor or manager who has responsibility for evaluating and documenting employee performance.
Objectives:
At the conclusion of the program participants will be able to:
- Understand the need to take corrective action
- Describe the performance or behavior gap, clearly and specifically
- Document performance discrepancies and take appropriate corrective action
- Prepare for a performance discussion with an employee
- Conduct a corrective counseling discussion with the employee
Note: Corrective Action is printed on demand as ordered. The Participant’s Handbook(s) and Trainer’s Guide may not be returned to ABA
Participant’s Handbook © 2011
Catalog # 3007293
$57.75 List Price / $36.75 Members
Trainer’s Guide
Catalog # 3007294
$135 List Price / $95 Members
To order, please complete and return the ABA Book Order Form to CBA.