Education Seminar

2015 Technology & Community Banking
How IT executives can take an expanded role as a business technology leader to drive cross-functional change initiatives and take ownership of information for executive decisions.

Hyatt Regency Newport Beach

As bank technology budgets continue to increase, along with intense regulatory scrutiny, banks will need to focus IT investments on driving efficiencies and complying with new requirements more than ever. Join us for this one-day workshop on technology trends and updates that will change the game in the year ahead.


The program will begin at 8:15 a.m. with breakfast and registration beginning at 7:30 a.m., and lunch at 12:30 p.m. We will conclude by 4:45 p.m.

8:15 a.m. - Transform Data into Profits and Greater Market Share – Revitalizing the Bank With Advanced Data Analytics
Steven Simpson, Vice President of Financial Institution Solutions, Saggezza
Banks have a tremendous opportunity to reinvent their institution by leveraging advanced analytics–the prevailing trend that promotes enhanced customer relationships, data driven decisions, and increased revenue. Some of the country’s largest banks are deploying and reaping the benefits of data logistics and analytics and investing in a Chief Data Officer and teams of data scientists to implement an analytics solution. Good news for small and midsize banks. They too can compete with large banks without equivalent resources and funding to support a similar initiative. For the first time advanced analytics is attainable in just 120 days by leveraging proven technology and expertise.

9:15 a.m. - Beyond the “Shift”​
Bryan Lane, Vice President Business Development, Merchant e-Solutions
The EMV liability shift happened! This presentation takes a look at current trends impacting merchant payment processing services. Topics include: EMV, Security, Mobile, and Payments in the “Gig” economy​.

10:15 – Networking Break

10:30 - Building a Digital Strategy​
Jamie Armistead, Executive Vice President, Bank of the West
Jamie Armistead will discuss the framework Bank of the West uses to shape its digital strategy, their approach to building a digital organization, how they manage their digital roadmap, balancing budget, technology platforms and business priorities.

11:30 a.m. - 11,000+ Reasons It Pays to Invest In Hackers
Reed Loden, Director of Security, HackerOne
The term “Hacker” will mean very different things to different audiences. Our world is changing — financial institutions, consumers, governments, and core infrastructure are relying more on the connected world than ever before — and our approach to security needs to keep up. It does not take an information security expert to see that pre-existing security practices are outdated at best, and cybercriminals are more sophisticated than ever before. Learn how working with the ethical hacker community has helped 300 organizations find and resolve over 11,000+ confirmed security vulnerabilities before a criminal could exploit them.

12:30 p.m. – Lunch

1:30 p.m. - More Than Just Words: Using Text Analytics to Transform Unstructured Data into Actionable Insights
George Michailidis, Director Informatics Institute, Professor of Statistics and Computer Science, University of Florida
Leading organizations are integrating growing volumes of unstructured data to create big data ecosystems for actionable insights. Underlying this effort are modern text analytic techniques that can quickly and effectively transform publicly available documents into important structured predictors that greatly enhance forecasting models of fundamental business outcomes. In this talk, we discuss in detail several key techniques in text analytics, and present their application in three examples: (i) predicting regulatory decisions at a key financial regulatory agency using publicly available text documents generated by the notice-and-comment (public commenting) process; (ii) understanding using online reviews to improve forecasts of future demand as well as the survival of restaurants and hotels within a major metropolitan area in the United States and (iii) identifying influential nodes on social media platforms (e.g. Twitter).
This is joint work with Professor Shawn Mankad, Cornell University.

2:30 p.m. – Networking Break

2:45 p.m. - Branch Transformation 2.0…Now What?
Brian Porter, Director, Business Development, Global Advisory Services, Diebold, Incorporated
There are only two kinds of financial institutions today: Those who believe a catastrophic disruption of their business model is imminent, and those who haven’t been paying attention to the changes around them. This disruption can create or destroy significant value for banks. New technologies are pushing the boundaries and opening new and unimaginable doors, yet consumers are increasingly expecting a rich experience. What do these changes mean in the U.S. and globally? Consumer behavior has changed, the economy has changed, technology has changed and trying to navigate these muddy waters is becoming more and more difficult. Where do I start, what are others doing in this space, and how do I know what is right for my bank? Brian will discuss global and domestic trends, consumer research, design ideas, technology advances and what are the main strategies you will need to look at prior to building or changing a branch or network.

3:45 p.m. - Cybersecurity Assessments – What You Need to Know
Jon Waldman, Partner / Senior Information Security Consultant, Secure Banking Solutions, LLC
You may or may not have heard, but the FFIEC recently came out with a new Cybersecurity Assessment Tool that helps walk an institution through assessing the risk to their institution of cybersecurity attacks, as well as the institution’s preparedness to handle such attacks. What exactly does this mean for your institution, and are you expected to complete a Cybersecurity Assessment? How will this change the way regulators examine your institution? Can you throw away your old IT Risk Assessment? So many questions… let us provide you with answers! This discussion will walk you through all of the components of a Cybersecurity Assessment, as well as how to complete an assessment on your institution, responsibilities for reporting the results upstream, and what these assessments mean for your institution going forward.

4:45 p.m. - Adjourn 

Scheduled Speakers

George Michailidis
Director Informatics Institute, Professor of Statistics and Computer Science, University of Florida

George Michailidis is the Founding Director of the Informatics Institute at the University of Florida and a Professor of Statistics and Computer Science. He received his Ph.D. in Mathematics from UCLA, did a postdoc in Operations Research at Stanford University and was faculty in the Department of Statistics and Computer Science at the University of Michigan for 17 years. He has graduated 26 doctoral students who are now at leadership positions in academia (Harvard, UC Berkeley, Cornell, U. of Pennsylvania, U. of Washington, VirginiaTech, U of Southern California, etc.) and the banking (Bank of America, Wells Fargo) and technology (Amazon, Accenture, Los Alamos National Labs) industries.

His methodological research focuses on the modeling and analysis of Big Data, on network analysis and on developing high performance, scalable algorithms for data mining. His research has been used in a wide variety of applications, ranging from financial networks, to biomarker discovery, to analysis of modeling of power and computer networks.


Jon Waldman
Partner / Senior Information Security Consultant, Secured Banking Solutions, LLC

Jon Waldman, Partner and Senior Information Security Consultant for Secure Banking Solutions, LLC, is a Certified Information Systems Auditor (CISA) and Certified in Risk and Information Systems Control (CRISC) who received his Bachelor of Science in Computer Information Systems with a minor in Business Administration from Dakota State University and his Master of Science in Information Assurance with an emphasis in Banking and Finance Security from Dakota State University. Jon is also a co-founder of SBS, and over the last ten years, has helped hundreds community banks across the country create and implement comprehensive, valuable, and manageable Information Security Programs. He also conducts webinars and certification programs, such as Certified Community Banking Vendor Manager, for the SBS Institute.


Bryan Lane
Vice President Business Development, Merchant e-Solutions

Bryan brings 20 plus years of experience as a payments professional in the merchant processing and electronic commerce industries, where he has been responsible for sales and business development for U.S. financial institutions, corporate partners and start-up companies alike.

Prior to joining Merchant e-Solutions, Bryan was the Director of Sales and Marketing at SaaS Software provider Active Commerce. At Active C he handled sales, and marketing and managed and implemented over 50 eCommerce projects for small to mid-level companies looking to take their businesses online.  Prior to that, he worked in the environmental packaging and transportation businesses in sales roles.

Bryan also has entrepreneurial experience in start-up ventures and has been involved in selling multiple businesses.

Bryan earned his undergraduate degree from UCLA.


Steven Simpson
Senior V.P. of Financial Institution Solutions, Saggezza

Steven Simpson provides a wealth of experience in the banking industry and a deep understanding of the software, data logistics and analytics used by financial institutions. He has led numerous mergers and acquisitions, converted over 55 core banking systems, and guided a startup specializing in internet banking to IPO. With a successful 27 year career, Steven has held C-level positions at Bank of America, Sheshunoff Management Services, The Independent Bankers’ Bank, and Caja Madrid.  

Steven is an esteemed speaker presenting at BAI and ABA’s National Conventions. His articles have been published in publications including Bank Technology News, American Banker, Harvard Business Review, and CU Times.


Brian Porter
Director, Business Development, Global Advisory Services

Brian Porter joined Diebold in 2012. He has more than two decades of successful sales, marketing and management experience in the financial services sector. Porter works with financial institutions to help develop a clear direction and strategy for their branch channel as they navigate changes in the market.

Prior to joining Diebold, Porter was sales/marketing consultant to De La Rue in Western Europe. He was responsible for helping the European sales force with account management and speaking on behalf of U.S. operations with European banks. He also served as Vice President/key account manager at De La Rue where he was responsible for the WAMU account, De La Rue’s largest account worldwide.

Porter holds a Bachelor of Arts degree in International Relations from Western Washington University, Bellingham, WA. 


Reed Loden
Director of Security, HackerOne

Reed Loden is the Director of Security at HackerOne, a technology company that connects organizations directly with hackers to find and resolve security issues. He is an information security expert, researcher, hacker, and developer. Reed brings over ten years of security experience to HackerOne where he is charged with protecting the company’s network and infrastructure.

Prior to joining HackerOne, Reed secured companies including Lookout Mobile Security, Palantir Technologies, and Mozilla, in addition to his many security consulting roles. He regularly presents on security best practices and enjoys contributing to and securing open source projects.


Jamie Armistead
Executive Vice President, Bank of the West

Since joining Bank of the West three years ago, Jamie has led the transformation of the bank’s digital channels. Under his leadership, Bank of the West has built a small but mighty digital organization, re-platformed their public website, their online account opening, their online banking and their mobile banking. They also brought industry-leading capabilities to market like Quick Balance and Scan-to-Pay and earned several industry awards in the process. Earlier this year Jamie was recognized as a 2015 Digital Banker of the Year by American Banker.



Chief Executive Officers; Chief Financial Officers; Chief Information Officers; Chief Operating Officers; Chief Marketing Officers; Chief Compliance & Risk Officers; Bank Directors; Senior Management, Technology Officers; Security Officers and anyone responsible for making strategic security and technology decisions.

Registration Information

Registration Fees

Early-Bird Registration through Friday September 25, 2015
CBA Member: $395
Non-Member: $595

Regular Registration 
CBA Member: $495
Non-Member: $695

Cancellation Policy

Substitutions are allowed, at no additional cost. Written notice is required for all substitutions/cancellations. The full registration fee will be refunded if written notice is received by October 2, 2015, and 50 percent if by October 9. No refunds will be provided after October 9. Registrations made on or after October 9 are not subject to refund.

If you are not completely satisfied with this program, please contact Corbett Cutts, VP, director of education at (916) 438-4428.

Location Information

Hyatt Regency Newport Beach
1107 Jamboree Road
Newport Beach, CA 92660
(949) 729-1234

Credit Information

Program Level: Update

Prerequisites: None

Advance Preparation: None

Method of Presentation: Group – Live (Lecture, Discussion, and Case Study)

Recommended CPE Credits: 7.0 Hours Maximum
(Estimated 7.0 Specialized Knowledge and Applications)
Sponsored learning activities are measured by program length, with one 50-minute period equal to one CPE credit.  One-half CPE credit increments (equal to 25 minutes) are permitted after the first credit has been earned in a given learning activity.  Please note that not all state boards have adopted this rule.  Some participants may not be able to use one-half credit increments.