Course

Frontline Compliance Training

Americans with Disabilities Act (ADA)

Description: Reviewed: Feb. 2012
Americans with Disabilities Act (ADA) focuses on Title I and Title III of the Act. This course explains the changes made by the enactment of the Americans with Disabilities Act Amendment Act (ADAAA). This  course defines the term disability by using examples and exercises thoughout the learning. It also defines essential functions and reasonable accommodations, and provides general disability etiquette guidelines.

Recent updates include new content related to Title III Public Accommodations, the six obligations on banks that ADA imposes, and recently enacted rules concerning ATM accessibility.

Audience: Bank employees who interact with customers, vendors, or other bank personnel.

Learning Objectives: After completing this course, students will be able to:

  • Explain the background and structure of the ADA
  • Define disability as stated in the ADA
  • Describe the purpose of the ADA
  • Describe reasonable accommodation
  • Explain how to identify the appropriate reasonable accommodation
  • Describe general disability guidelines
  • Use appropriate terminology as defined by the ADA  

Credit: AIB: 0; ICB: 1.0 CRCM

Price:  CBA Member: $95.00  Nonmember: $130.00

Bank Bribery Act 

Description: Reviewed: July 2012
Bank Bribery Act provides bankers with tools needed to appropriately handle money, personal information, and trust. This course explores the Bank Bribery Act and how to comply with it in order to prevent corrupt activities within financial institutions.

Audience: Employees at all levels.

Learning Objectives: After completing this course, students will be able to:

  • Explain the background and purpose of the Bank Bribery Act
  • Describe the importance of the code of conduct in relation to the prohibition against bribery
  • Describe the general prohibitions of the Bank Bribery Act
  • Describe exceptions to the general prohibitions
  • Explain the disclosure and reporting requirements

Credit: AIB: 0.5 ; ICB: .5 CFSSP

Price:  CBA Member: $55.00  Nonmember: $75.00

Bank Protection Act

Description: Reviewed: Jan. 2012
Bank Protection Act teaches bankers how the Bank Protection Act influences the procedures used to preserve evidence of criminal behavior or suspected criminal behavior. This course explains the devices/equipment that must be in place to assist law enforcement officials in the apprehension of individuals who perpetrate crimes against the financial institution.

Audience: Employees at all levels.

Learning Objectives: After completing this course, students will be able to:

  • Explain the purpose and background of the Bank Protection Act 
  • Describe the tools and procedures used to identify persons committing crimes against the bank
  • Describe the security measures required by the Bank Protection Act

Credit: AIB: 0; ICB: 0

Price:  CBA Member: $35.00  Nonmember: $55.00

Bank Secrecy Act

Description: Reviewed: Dec. 2011
This course was previously updated to create awareness of some of the areas of concern addressed in the new 2010 version of the FFIEC BSA Examination Manual, such as bulk cash smuggling, third-party payment processors, private banking, beneficial ownership, Politically Exposed Persons (PEPs), prepaid cards and ACH transactions.

Bank Secrecy Act provides a description of the impact of financial crime. This course stresses how important it is to implement key compliance program elements and Customer Identification Program (CIP) elements. This course describes the reporting responsibilities that are part of the Act—including identifying transactions that require completion of a Currency Transaction Report (CTR) and a Suspicious Activity Report (SAR). The course provides guidelines for answering basic customer questions related to BSA procedures, and provides an opportunity to practice with real-life customer situations. It also describes the higher-risk money laundering schemes to be aware of.

Audience: All bank employees who need an understanding of core Bank Secrecy Act requirements.

Learning Objectives: After completing this course, students will be able to:

  • Recognize the historical milestones that contributed to the expansion of the BSA
  • Describe the impact of financial crime and key compliance program elements banks must implement to combat financial crime.
  • Identify the minimum required elements of a Customer Identification Program (CIP)
  • Identify the most common record keeping requirements under the BSA
  • Identify circumstances when Currency Transaction Reports (CTRs) should be filed
  • Describe the scope of activities appropriate for Suspicious Activity Report (SAR) filing 

Credit: AIB: 0; ICB: 1.5 CCTS, CFSSP, CLBB, CRCM, CSOP, CTFA/FID

Price:  CBA Member: $95.00  Nonmember: $130.00

Bank Secrecy Act (BSA) for Lenders

Description: Reviewed: Dec. 2011
Bank Secrecy Act (BSA) for Lenders provides information on the BSA efforts to guard against illegal financial activity as it relates to lending positions. This course describes what is needed to implement an effective compliance program. This course focuses on what is required as part of Suspicious Activity Reporting and the Customer Identification Program (CIP). This course also explains what the BSA requires in preparing bank employees to know their customers, be familiar with their banking habits, and recognize when they are deviating from their normal routines. It describes the higher-risk money laundering schemes to be aware of.

Audience: All bank employees who have lending responsibilities.

Learning Objectives: After completing this course, students will be able to:

  • Discuss the fundamental components of the bank’s BSA responsibilities
  • Explain why terrorism financing is often difficult to detect 
  • Describe four elements banks are required to implement as part of a compliance program 
  • Identify the minimum required elements of a Customer Identification Program (CIP)
  • Describe the scope of activities appropriate for SAR filing
  • Answer some basic customer questions about the procedures related to the BSA
  • Describe some of the newer higher-risk money laundering concerns

 Credit: AIB: 0; ICB: 1.25 CLBB, CRCM

Price:  CBA Member: $95.00  Nonmember: $130.00

Bank Secrecy Act (BSA) for Tellers

Description: Reviewed: Dec. 2011
This course was previously updated to create awareness of some of the areas of concern addressed in the new 2010 version of the FFIEC BSA Examination Manual, such as bulk cash smuggling, third-party payment processors, private banking, beneficial ownership, Politically Exposed Persons (PEPs), prepaid cards and ACH transactions.

In Bank Secrecy Act for Tellers, students will learn about the Bank Secrecy Act (BSA) and the reporting responsibilities that are commonly a part of the teller position responsibilities. Students will learn the primary components of identifying transactions that require completion of a Currency Transactions Report (CTR) and a Suspicious Activity Report (SAR). Students will become familiar with the stages of money laundering and will be given guidelines for answering basic customer questions relating to BSA procedures.

Audience: All bank employees who have cash handling responsibilities commonly associated with the teller position.

Learning Objectives: After completing this course, students will be able to:

  • Share an overview of the purpose of the BSA
  • Describe the impact financial crime has on the banking industry and society
  • Explain the three stages of money laundering
  • Discuss the fundamental components of the bank’s BSA responsibilities
  • Identify circumstances when Currency Transaction Reports (CTR) should be filed
  • Describe general qualifications for Designation of Exempt Person status
  • Identify the record keeping requirements under the BSA for monetary instruments sold by your bank
  • Answer some basic customer questions about the procedures related to the BSA

Credit: AIB: 0; ICB: 0

Price:  CBA Member: $55.00  Nonmember: $75.00

Community Reinvestment Act (Reg BB)

Description: Updated: June 2012
Community Reinvestment Act (Reg BB) introduces this federal law that requires federal banking regulators to evaluate the record of the financial institutions they regulate. It explains how regulators evaluate the efforts of the financial institutions in meeting the credit needs of the assessment area they serve, including low- and moderate-income neighborhoods. This course provides background information about the development of the CRA. It provides an overview of the examination categories and the ratings given for the examinations. This course also describes the information that must be made available to the public.

Audience: Lenders and platform personnel with lending responsibilities.

Learning Objectives: After completing this course, students will be able to:

  • Describe the primary purpose of the Community Reinvestment Act
  • Summarize key points in the development of the Community Reinvestment Act
  • Describe the information that must be made available to the public
  • Describe the categories for CRA examinations
  • Describe the ratings used to report CRA examination results
  • Identify performance standards used to determine the Community Reinvestment Act ratings for financial institutions

Credit: AIB: 0; ICB: .5 CLBB

Price:  CBA Member: $55.00  Nonmember: $75.00

Completing a Currency Transaction Report

Description: Re-versioned: Jul. 2012
Completing a Currency Transaction Report explains that the Bank Secrecy Act (BSA) requires the reporting of currency transactions that meet certain thresholds. One report used to assist law enforcement tracking of cash is the Currency Transaction Report (CTR). In Completing a Currency Transaction Report students will be given valuable information about when a CTR should be completed and how to complete the form.

Audience: Anyone who is responsible for completing a Currency Transaction Report.

Learning Objectives: After completing this course, students will be able to:

  • Identify the circumstances when a Currency Transaction Report (CTR) should be filed
  • Learn how to aggregate multiple transactions for reporting purposes
  • Complete a Currency Transaction Report 

Credit: AIB: 0; ICB: 0

Price:  CBA Member: $95.00  Nonmember: $130.00

Customer Identification Program

Description: Released: July 2012
Customer Identification Program offers a more in-depth look at Customer Identification Programs to help  employees understand the specific requirements in the CIP rule, such as the four basic types of information to be obtained from each customer and to ensure that bank employees have  a reasonable belief that they know each customer’s identity.

Taking this course, even if it results in an adequate implementation of a CIP, will not be sufficient to meet a bank’s other obligations under the BSA, so this is a stand-alone course intended for individuals who are already familiar with the Bank Secrecy Act. 

Note: The BSA course must be taken at least once before taking this course.

Audience: Any Frontline staff responsible for establishing account relationships including deposit, loan, safe deposit, investment, trust accounts or any other ongoing account relationship.

Learning Objectives: After completing this course, students will be able to:

  • Identify the minimum required elements of a Customer Identification Program (CIP)
  • Describe ways to verify a customer’s identity
  • Understand the rules applicable to private banking accounts and accounts established for Politically Exposed Persons ( PEPs)
  • Describe beneficial ownership

Credit: AIB: 0; ICB: 1.0 CRCM

Price:  CBA Member: $95.00  Nonmember: $130.00

Elder Financial Abuse

Description: Released: March 2012
Elder Financial Abuse points out the signs and symptoms of elder abuse and how to act on behalf of an elderly person who is being abused. This course teaches frontline employees how to protect a senior’s  self–esteem as well as of his or her means of subsistence when employees suspect that an elderly person is being harmed financially.

Audience: Tellers, CSRs and other Frontline bank employees.

Learning Objectives: After completing this course, students will be able to:

  • Identify financial abuse
  • Describe why seniors are vulnerable to financial abuse
  • Examine the laws pertaining to elder financial abuse
  • Identify the role banks play in recognizing the signs of elder financial abuse

Credit: AIB: 0; ICB: .5 CRCM, CTFA (FP)

Price:  CBA Member: $55.00  Nonmember: $75.00

Electronic Fund Transfer Act (Reg E)

Description: Reviewed: October 2012
With advances in technology, banks continue to create new ways for customers to benefit from electronic transactions. Soon after the first services became available in the 1970s, the Electronic Fund Transfer Act (Reg E) was enacted to protect consumers from errors and fraud that could occur in these transactions. This course covers the requirements of Regulation E that apply to customer contact personnel including those mandated by the most recent overdraft and gift card provisions of the act. Students will learn overdraft rules that prohibit financial institutions from charging consumers fees for paying overdrafts on automated teller machine (ATM) and one-time debit card transactions and how the consumer choice to opt in or not affects these types of transactions. The course discusses the final rules applicable to gift cards and the consumer protections from certain unexpected costs and require that gift card terms and conditions be clearly stated. The course covers Regulation E disclosures including those mandated under the more recent overdraft provisions and the gift card provisions of the act.

Audience: All Frontline Employees.

Learning Objectives: After completing this course, students will be able to:

  • Describe the requirements regarding issuance of access devices
  • Describe the disclosures required by Regulation E
  • Describe the requirements related to preauthorized transfers 
  • Define an electronic funds transfer error 
  • Explain how to handle inquiries about liability
  • Explain the Regulation E rules pertaining to the assessment of overdraft fees
  • Discuss key topics relating to gift cards as addressed in the March 2010 amendment to Regulation E 

Credit: AIB: 0.5 ; ICB: 1.75 CFSSP, CRCM

Price:  CBA Member: $95.00  Nonmember: $130.00

Equal Credit Opportunity Act (Reg B)

Description: Updated: June 2012
Equal Credit Opportunity Act (Reg B) teaches students to evaluate an applicant’s creditworthiness within the boundaries of the Act. The course begins by describing the purpose and coverage of the ECOA, and then reviews what a bank and its employees must do regarding the taking and processing of loan applications, including acceptable factors.  This course explains the prohibited bases for evaluating an application and required notifications. The course concludes with a discussion of other bank compliance issues, including the requirements for reporting credit information, record keeping, and the consequences of noncompliance.

Audience: Bank personnel involved in the process of gathering information for credit transactions.

Learning Objectives: After completing this course, students will be able to:

  • Explain the purpose of ECOA and what it covers
  • Identify the point at which an inquiry turns into an application and what applicant requests are prohibited
  • Describe what banks must do to comply with ECOA when processing and evaluating credit applications
  • Identify reporting and record keeping requirements, as well as the consequences of noncompliance

Credit: AIB: 0; ICB: 2.0 CLBB

Price:  CBA Member: $95.00  Nonmember: $130.00

Expedited Funds Availability Act (Reg CC)

Description: Updated: Jun. 2012
Expedited Funds Availability Act (Reg CC) introduces the key components of the Act. This course explores the availability schedules used on transaction account deposits and the general conditions when Regulation CC allows holds to be extended. The course has been updated to reflect the July 21, 2011 anticipated changes due to the Dodd-Frank Act.  This course also explains some of the basic requirements created by the Federal Reserve Board as part of EFAA for paying and returning checks. Changes to check processing as a result of Check 21 are covered including a description of substitute checks. Timing for disclosures required for new accounts, extended holds, and other key disclosures are discussed.

Audience: Tellers, new account representatives, branch managers, and any staff members who work with checks and new accounts (NOTE: Reg CC training is mandatory for all affected bank personnel.).

Learning Objectives: After completing this course, students will be able to:

  • Differentiate between next day, 2nd day, and extended hold availability schedules
  • Explain and share the primary benefits of Check 21 
  • Describe general disclosure information required for all financial institutions
  • Describe the key rules for returning checks 

Credit: AIB: 0; ICB: 1.75 CFSSP, CRCM

Price:  CBA Member: $95.00  Nonmember: $130.00

Extending Credit to Bank Insiders (Reg O)

Description: Reviewed: Sep. 2012
Extending Credit to Bank Insiders (Reg O) defines the term bank “insider.” This course teaches the lending restrictions applied to bank insiders under Regulation O.

Audience: Employees at all levels.

Learning Objectives: After completing this course, students will be able to:

  • Describe who is covered by Regulation O and the rules and disclosures that must be followed
  • Describe the lending limits and requirements when a bank makes a loan to an executive officer

Credit: AIB: 0; ICB: .5 CLBB

Price:  CBA Member: $35.00 Nonmember: $55.00

Fair Credit Reporting Act (FCRA)

Description: Re-versioned: June 2012
Fair Credit Reporting Act (FCRA) describes the federal law that addresses the rights and obligations of four groups 1)Consumer reporting agencies, 2)Users of consumer information, 3)Furnishers of consumer information and 4)Consumers. This course defines the key terms used in the Act, including permissible purposes, and provides an overview of the FACT Act. This course promotes discussions surrounding reporting and disclosure requirements including how to handle direct disputes. It also explains circumstances surrounding risk-based pricing notices. This course discusses the Dodd-Frank Act requirements pertaining to adverse action when a credit score is used.

Audience: Personnel involved in using or reporting credit information.

Learning Objectives: After completing this course, students will be able to:

  • Define key terms used in FCRA
  • Discuss the primary permissible purposes that affect financial institutions
  • Describe consumer reporting requirements of FCRA
  • Describe key elements covered by the FACT Act
  • Share an overview of key notice requirements
  • Discuss affiliate disclosure requirements
  • Explain when and under what circumstances a risk-based pricing notice must be provided to consumers, and requirements to provide credit score information
  • Discuss the DFA requirements pertaining to adverse action when a credit score is used

Credit: AIB: 0; ICB: 1.5 CLBB

Price:  CBA Member: $95.00 Nonmember: $130.00

Fair Housing Act

Description: Updated: Mar. 2012
Fair Housing Act introduces the history, purpose and coverage of the Fair Housing Act (FHA). This course explores the FHA prohibited bases of discrimination, the requirements of the Equal Housing Lender Lobby Poster, and the Fair Housing logo. This course also defines FHA terminology and recordkeeping requirements.

Audience: Frontline bank personnel such as tellers, new account representatives, and other entry-level bank positions.

Learning Objectives: After completing this course, students will be able to:

  • Explain the background and purpose of the Fair Housing Act
  • Explain the coverage and the prohibited bases of discrimination under the Fair Housing Act
  • Describe the requirements of the Fair Housing Act 
  • Explain the penalties for noncompliance with the Fair Housing Act

Credit: AIB: 0; ICB: 0

Price:  CBA Member: $55.00  Nonmember: $75.00

Fair Lending

Description: Updated: Mar. 2012
Fair Lending introduces the practices and principles of fair lending, and demonstrates how to avoid discriminatory and unfair lending practices when interacting with clients. This course describes the relationship between unfair treatment and illegal discrimination, as well as the essential points of the five federal fair-lending laws and the Joint Policy Statement on Discrimination in Lending. Throughout the course, students will have opportunities to practice standard client interaction scenarios that help ensure compliance with fair-lending laws.

Audience: Bank personnel who have customer contact, and deal with consumer and real estate credit transactions including sales, processing, underwriting and compliance personnel.

Learning Objectives: After completing this course, students will be able to:

  • Describe the relationship between unfair treatment and illegal discrimination
  • Explain the relationship between the fair lending laws and the three types of illegal discrimination
  • Identify the best practices to ensure compliance with fair-lending laws

Credit: AIB: 0; ICB: 1.5 CLBB

Price:  CBA Member: $95.00  Nonmember: $130.00

FDIC Insurance Coverage

Description: Updated: Jan. 2012
FDIC Insurance Coverage provides an overview of Federal Deposit Insurance Corporation (FDIC) insurance coverage of accounts. This course promotes discussions surrounding individual and joint account ownership types and aggregation of accounts as they relate to insurance coverage. This course was updated in 2012 to include termination of the rules expanding the unlimited non-interest bearing transaction account coverage provided for under the Dodd-Frank Act.

Audience: Employees with customer contact.

Learning Objectives: After completing this course, students will be able to:

  • Describe the general rules and terminology for insurance coverage
  • Provide a general description of the insurance categories
  • Share some general information about FDIC signage

Credit: AIB: 0; ICB: 1.0 CRCM, CSOP

Price:  CBA Member: $95.00  Nonmember: $130.00

Flood Disaster Protection Act

Description: Reviewed: Feb. 2012
Flood Disaster Protection Act provides an overview of the requirements for processing transactions covered by this Act. This course explains of the coverage requirements and exemptions, and the disclosures required in these transactions.

Audience: Frontline employees involved in the lending process, including mortgage, consumer and small business lenders, loan processors and loan servicing.

Learning Objectives: After completing this course, students will be able to:

  • Describe the circumstances and properties that require a flood determination
  • Explain the types of loans subject to the mandatory requirement to purchase flood insurance
  • Describe the minimum flood insurance purchase amounts
  • Describe the process for notifying borrowers who have properties in a special flood hazard areas
  • Describe what constitutes sufficient proof of flood insurance and when it must be provided to the bank

Credit: AIB: 0; ICB: .5 CLBB

Price:  CBA Member: $35.00  Nonmember: $55.00

Home Mortgage Disclosure Act (HMDA)

Description: Updated: Mar. 2012
Home Mortgage Disclosure Act (HMDA) introduces students to the home mortgage data and disclosure information that must be provided to the public and federal government as a result of the implementation of the Home Mortgage Disclosure Act (HMDA). This course explores the types of loans covered by HMDA, the information that is required for reporting on the Loan application Register, and the role of supervisory agencies and management in ensuring that the data is reported as outlined in HMDA.

Audience: Bank personnel with responsibilities for any part of the mortgage lending process.

Learning Objectives: After completing this course, students will be able to:

  • Explain the purpose of the HMDA and what it covers
  • Describe the financial institutions required to report HMDA data
  • List other Acts that support fair lending practices
  • List the regulatory agencies involved with HMDA reporting
  • Describe management responsibilities for reporting HMDA information
  • Describe how to complete each section of the Loan Application Register

Credit: AIB: 0 ; ICB: 1.0 CRCM

Price:  CBA Member: $95.00  Nonmember: $130.00

Equal Credit Opportunity Act (Reg B)

Description: Reviewed: Sept. 2012
Information Security and Red Flags covers the purpose of information security laws that apply to all banks’ protection of customer information. This course contains an overview of both information security “best practices” and information on the Red Flag rules. This course teaches that information security laws apply to all banks, each bank creates its own policies and procedures and the general security guidelines for electronic and physical measures. It also covers additional rules finalized under the FCRA, including requirements to reconcile addresses. This course explains that these Red Flag rules require financial institutions and creditors to have policies and procedures for detecting red flags that indicate possible identity theft in new and existing accounts.

Audience: All bank employees.

Learning Objectives: After completing this course, students will be able to:

  • Describe the purpose of information security laws and types of protected information
  • Describe guidelines for protecting information through security measures
  • Recognize identity theft and develop an identity theft program

Credit: AIB: 0; ICB: 1.0 CCTS, CFSSP, CLBB, CRCM, CSOP 

Price:  CBA Member: $95.00  Nonmember: $130.00

Office of Foreign Assets Control (OFAC)

Description: Updated: Jan. 2012
Office of Foreign Assets Control (OFAC) provides key information relative to OFAC laws and regulations that are part of bank employees’ daily responsibilities. This course explains the overall purpose and background of OFAC. It provides the purpose and use of the sanctions lists, as well as the general guidelines for handling matched names and blocked funds.

Audience: Bank personnel who have deposit or lending responsibilities.

Learning Objectives: After completing this course, students will be able to:

  • Explain the background of OFAC and the purpose of economic and trade sanctions
  • Describe who must comply with OFAC regulations
  • Describe the penalties for noncompliance
  • Describe the purpose and use of OFAC sanctions lists, including the Specially Designated Nationals and Blocked Persons List
  • Describe how to handle a matched name
  • Describe how to handle blocked or rejected transactions
  • Identify reports that must be made to the United States Treasury

Credit: AIB: 0; ICB: 0.5 CCTS, CFSSP, CLBB, CRCM, CSOP 

Price:  CBA Member: $55.00  Nonmember: $75.00

Privacy for Customer Contact Personnel

Description: Updated: Dec. 2011
Privacy for Customer Contact Personnel explores the everyday privacy issues that customer contact staff are faced with on a regular basis. It covers the existing Right to Financial Privacy Act as well as Regulation P, the newest consumer privacy guidelines resulting from the passage of the Gramm-Leach-Bliley Act. Students will learn the terminology used to discuss the privacy issue, including opt-out, consumer vs. customer and how to answer consumer questions about their privacy rights.

Audience: Employee with customer contact in a financial institution.

Learning Objectives: After completing this course, students will be able to:

  • Define privacy
  • Explain the purpose and function of three key consumer privacy laws
  • Describe the privacy rules for financial institutions  
  • Describe what information can be shared and when a customer must consent to information sharing

Credit: AIB: 0; ICB: 0.50 CLBB

Price:  CBA Member: $55.00 Nonmember: $75.00

Real Estate Settlement Procedures Act (RESPA)

Description: Reviewed: Oct. 2012
In Real Estate Settlement Procedures Act (RESPA) students will learn how to identify activities, disclosures, and specific job responsibilities that are required by the Real Estate Settlement Procedures Act (RESPA), one of the many consumer protection laws that govern financial institutions and mortgage lenders. After an overview of the history of the law, its purpose, and the extent of its coverage, the course identifies the RESPA disclosures required at different stages of the home buying process and the importance of each to the customer/borrower.

The course also identifies activities specifically prohibited under RESPA and discusses the legal requirements concerning escrow accounts. After completing this course, students will be able to protect themselves, their financial services institution, and, most importantly, the consumers they assist in the home buying process.

Audience: Bank personnel involved in the lending process, including mortgage, consumer and small business lenders, loan processors and loan servicers.

Learning Objectives: After completing this course, students will be able to:

  • Discuss key elements of RESPA coverage
  • Identify the disclosures associated with the home buying process
  • Describe RESPA related escrow account procedures

Credit: AIB: 0.25 ; ICB: 1.25 CLBB

Price:  CBA Member: $95.00 Nonmember: $130.00

Recognizing and Preventing UDAAP

Description: Released: March 2012
Recognizing and Preventing UDAAP introduces ways to identify and prevent acts or practices that materially increase the risk of consumers being treated in an unfair, deceptive, or abusive manner. This course explores ways to identify whether an unfair, deceptive or abusive act or practice has occurred or is likely to occur given a specific set of circumstances. This course stresses the importance of being able to recognize the elements of unfair, deceptive or abusive practices; understand the new and existing federal laws and regulations covering UDAAP and be able to proactively help your bank avoid UDAAP claims.

Please NOTE: This course uses the term “UDAAP” (instead of UDAP) throughout the course  in order to proactively address  the new “abusive” standard under the CFPB’s Title X. Most bank regulators, however,  are still examining banks under the old UDAP provisions of Section 5 of the FTC Act—the primary federal law that prohibits unfair or deceptive acts or practices and unfair methods of competition affecting commerce.

Audience: All consumer lenders.

Learning Objectives: After completing this course, students will be able to:

  • Recognize the elements of unfair, deceptive or abusive practices
  • Describe the new and existing federal laws and regulations covering UDAAP
  • Explain how you can help your bank avoid UDAAP claims

Credit: AIB: 0; ICB: 1.25 CRCM, CSOP 

Price:  CBA Member: $55.00  Nonmember: $75.00

Regulatory Compliance for Bank Marketers (Curriculum)

Description: The Regulatory Compliance for Bank Marketers Curriculum covers the regulations that affect most marketers in financial institutions.  Common situations include marketing to low to moderate income customers, avoiding inadvertent discrimination in advertising, prescreening techniques and the use of FDA and FHA logos in advertising. The courses in this new curriculum, just under 10 hours of training in 11 courses, prepare bank marketers to understand the red flags they may inadvertently raise when crafting marketing messages and better prepare those same messages for review by bank’s compliance department.

The courses included in Regulatory Compliance for Bank Marketers Curriculum are:

  • Americans with Disabilities Act
  • Community Reinvestment Act (Reg BB)
  • Equal Credit Opportunity Act (Reg B)
  • Fair Credit Reporting Act (FCRA)
  • Fair Housing Act
  • Fair Lending
  • FDIC Insurance Coverage
  • Recognizing and Preventing UDAAP
  • Reg Z Advertising
  • Reg Z Overview
  • Truth in Savings Act (Reg DD)

Credit: AIB: 0; ICB: 0.5 CCTS, CFMP, CFSSP; 2.75 CSOP;  4.25 CRCM; 6.5 CLBB

Price:  CBA Member: $125.00 Nonmember: $160.00

Regulatory Compliance for Call Center Representatives (Curriculum)

Description: Regulatory Compliance for Call Center Representatives Curriculum covers the regulations that affect most Call Center Representatives in financial institutions. Effective Call Center Representatives must demonstrate a thorough knowledge of the regulations that affect bank policies and procedures and this curriculum will provide them with a thorough understanding of these regulations.

The courses included in Regulatory Compliance for Bank Marketers Curriculum are:

  • Americans with Disabilities Act
  • Bank Secrecy Act
  • Electronic Funds Transfer Act (Reg E)
  • Expedited Funds Availability Act (Reg CC) 
  • Fair Credit Reporting Act (FCRA)
  • Information Security and Red Flags
  • Office of Foreign Asset Control (OFAC)
  • Privacy for Customer Contact Personnel
  • Reserve Requirements of Depository Institutions (Reg D) 
  • Truth in Savings Act (Reg DD) 
  • USA PATRIOT Act

Credit: AIB: 0.50 ; ICB: 0

Price:  CBA Member: $125.00 Nonmember: $160.00

Regulatory Compliance for Consumer Lenders (Curriculum)

Description: Regulatory Compliance for Consumer Lenders Curriculum covers the regulations that affect most Personal Bankers in financial institutions. Effective Consumer Lenders must demonstrate a thorough knowledge of the regulations that affect bank policies and procedures and this curriculum will provide them with a thorough understanding of these regulations.

The courses included in Regulatory Compliance for Consumer Lenders Curriculum are:

  • Americans with Disabilities Act
  • Bank Protection Act
  • Bank Secrecy Act (BSA) for Lenders
  • Community Reinvestment Act (Reg BB)   
  • Extending Credit to Bank Insiders (Reg O)
  • Fair Credit Reporting Act (FCRA)
  • Fair Lending
  • Flood Disaster Protection Act
  • Home Mortgage Disclosure Act (HMDA)
  • Information Security and Red Flags
  • Office of Foreign Assets Control (OFAC)
  • Privacy for Customer Contact Personal
  • Real Estate Settlement Procedures Act (RESPA)
  • Reg Z Overview
  • Serving Your Military Customer
  • USA PATRIOT Act

Credit: AIB: 0.50 ; ICB: 0

Price:  CBA Member: $125.00 Nonmember: $160.00

Regulatory Compliance for Customer Service Representatives (Curriculum)

Description: Regulatory Compliance for Customer Service Representative Curriculum covers the regulations that affect most Customer Service Representatives in financial institutions. Effective Customer Service Representative must demonstrate a thorough knowledge of the regulations that affect bank policies and procedures and this curriculum will provide a thorough understanding of these regulations.

The courses included in Regulatory Compliance for Customer Service Representatives Curriculum are:

  • Americans with Disabilities Act
  • Bank Protection Act
  • Bank Secrecy Act
  • Community Reinvestment Act (Reg BB)
  • Electronic Funds Transfer Act (Reg E) 
  • Expedited Funds Availability Act (Reg CC)
  • Information Security and Red Flags 
  • Office of Foreign Asset Control (OFAC) Privacy for Customer Contact Personnel
  • Reserve Requirements of Depository Institutions (Reg D)
  • Truth in Savings Act (Reg DD)
  • USA PATRIOT Act

Credit: AIB: 0.50 ; ICB: 0

Price:  CBA Member: $125.00 Nonmember: $160.00

Regulatory Compliance for Financial Managers (Curriculum)

Description: Regulatory Compliance for Financial Managers covers the eight regulations that affect the responsibilities of banking officers in the Military. The courses in the curriculum are required for the AIB Military Banking Financial Management & Operations Diploma and the AIB Military Banking Operations Diploma.

The courses included in Regulatory Compliance for Financial Managers Curriculum are:

  • Bank Bribery Act
  • Bank Protection Act 
  • Bank Secrecy Act
  • Completing a Currency Transaction Report
  • Electronic Funds Transfer Act (Reg E)
  • Office of Foreign Asset Control (OFAC)
  • USA PATRIOT Act

Credit: AIB: 0; ICB: 1.5 CFTA(FID); 1.75 CRCM; 2.0 CLBB; 2.75 CCTS, CSOP; 5.0 CFSP

Price:  CBA Member: $125.00 Nonmember: $160.00

Regulatory Compliance for Personal Bankers (Curriculum)

Description: Regulatory Compliance for Personal Bankers Curriculum covers the regulations that affect most Personal Bankers in financial institutions. Effective Personal Bankers must demonstrate a thorough knowledge of the regulations that affect bank policies and procedures and this curriculum with provide them with a thorough understanding of these regulations.

The courses included in Regulatory Compliance for Personal Bankers Curriculum are:

  • Americans with Disabilities Act
  • Bank Bribery Act
  • Bank Protection Act
  • Bank Secrecy Act
  • Community Reinvestment Act (Reg BB)
  • Electronic Funds Transfer Act (Reg E) 
  • Equal Credit Opportunity Act (Reg B)
  • Expedited Funds Availability Act (Reg CC) 
  • Fair Credit Reporting Act (FCRA)
  • Fair Lending
  • Home Mortgage Disclosure Act (HMDA)
  • Information Security and Red Flags
  • Office of Foreign Assets Control (OFAC)
  • Privacy for Customer Contact Personnel
  • Real Estate Settlement Procedures Act (RESPA)
  • Reg Z Overview 
  • Truth in Savings Act (Reg DD) 
  • USA PATRIOT Act 

Credit: AIB: 0.50 ; ICB: 0

Price:  CBA Member: $125.00 Nonmember: $160.00

Regulatory Compliance for Tellers (Curriculum)

Description: Regulatory Compliance for Tellers Curriculum covers the regulations that directly affect the responsibilities of Tellers in most financial institutions. Each course in the curriculum will provide Tellers with a thorough understanding of how the regulations affects the responsibilities that are part of their day-to-day job functions.

The courses included in Regulatory Compliance for Tellers Curriculum are:

  • Americans with Disabilities Act
  • Bank Protection Act
  • Bank Secrecy Act (BSA) for Tellers   
  • Completing a Currency Transaction Report
  • Electronic Funds Transfer Act (Reg E) 
  • Expedited Funds Availability Act (Reg CC)
  • FDIC Insurance Coverage 
  • Information Security and Reg Flags
  • Office of Foreign Asset Control (OFAC)
  • Privacy for Customer Contact Personnel
  • Reserve Requirements of Depository Institutions (Reg D)
  • USA PATRIOT Act

Credit: AIB: 0.50 ; ICB: 0

Price:  CBA Member: $125.00 Nonmember: $160.00

Reg Z Adjustable Rate Mortgages

Description: Reviewed: Mar. 2012
Reg Z Adjustable Rate Mortgages covers the features, benefits, advantages and disadvantages of adjustable rate mortgage loans. Regulation Z disclosure requirements for ARMs are discussed.

Audience: Any branch staff who discusses mortgage products with consumers or who take mortgage loan applications.

Learning Objectives: After completing this course, students will be able to:

  • Examine why ARMs may or may not be the best option for consumers  
  • Describe the four components of an ARM
  • Identify the disclosure requirements of an ARM 

Credit: AIB: 0, ICB: 0.5 CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Advertising

Description: Reviewed: Mar. 2012
Reg Z Advertising defines the meaning of “advertisement” under Regulation Z, the meaning of “triggering terms” and discusses the types of disclosures required in various types of loan advertising, including credit cards, mortgages and private higher education loans.

Audience: Branch staff or anyone responsible for bank advertising, including white board signage, website, rate sheets, rate boards, and credit brochures.

Learning Objectives: After completing this course, students will be able to:

  • Describe general advertising rules that comply with Reg Z
  • Explain advertising requirements for closed-end credit
  • Examine special rules for closed- end credit advertising for loans secured by a dwelling 
  • Explain advertising requirements for open-end credit
  • Examine special rules for open-end credit advertising for loans secured by a dwelling 
  • Recognize the special rules that apply to advertising mortgages, private higher education loans, and credit cards

Credit: AIB: 0, ICB: 0.5 CFMP, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Credit Cards

Description: Reviewed: Mar. 2012
Reg Z Credit Cards discusses how the CARD Act enhances the provisions of the Truth in Lending Act and Regulation Z to protect consumers against unfair credit card practices. The course includes the key provisions of the CARD Act regarding how the CARD Act protects consumers from unexpected interest charges; requires that consumers receive a reasonable amount of time to make their credit card payments, enhances required disclosures, and allows consumers to access credit on terms that are fair and more easily understood.

Audience: Consumer Lenders, Call Center Representatives and CSRs at banks that offer consumer credit cards.

Learning Objectives: After completing this course, students will be able to:

  • Identify the key points in the credit card account rule
  • Examine the restrictions of interest rate increases
  • Examine the limitations set on fees and penalty interest
  • Identify the reasonable due date rules for payment deadlines
  • Identify requirements for periodic statement disclosures

Credit: AIB: 0; ICB: 0.75 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z HELOCs (Open-End Credit)

Description: Reviewed: Mar. 2012
Reg Z HELOCs (Open-End Credit) explains the Regulation Z requirements for home equity lines of credit, including disclosures, changes in terms and periodic statements.

Audience: Any branch staff that discusses home equity options with consumers or takes consumer applications for home equity products.

Learning Objectives: After completing this course, students will be able to:

  • Define a home equity line of credit
  • Explain what disclosures are required and when they must be provided
  • Identify the circumstances when lenders are allowed to change the terms of a home equity line of credit
  • Understand the requirements for periodic statements

Credit: AIB: 0; ICB: 0.75 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z HOEPA (Sect. 32) Loans and Higher-Priced Mortgage Loans

Description: Reviewed: Mar. 2012
Reg Z HOEPA (Sect. 32) Loans and Higher-Priced Mortgage Loans describes the characteristics of mortgage loans subject to either the HOEPA or the HPML requirements of Regulation Z. The course explains the underwriting standards, timing and disclosure requirements, escrow, and servicing requirements. It also explains the penalties for violations of these sections of Regulation Z.

Audience: All branch personnel responsible for taking consumer mortgage loan applications.

Learning Objectives: After completing this course, students will be able to:

  • Identify the disclosures required and what they include
  • Describe the features that are banned from high-rate, high-fee loans
  • Examine the impact of new laws and regulations that protect consumers against abusive lending practices
  • Recognize a HOEPA and a HPML loan based on price and type of loan
  • Describe the three new special compliance requirements
  • Identify the consequences for not complying with the new Reg Z rules

Credit: AIB: 0; ICB: 1.0 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Installment and Home Equity Loans (Closed-End Credit)

Description: Reviewed: Mar. 2012
Reg Z Installment and Home Equity Loans (Closed-End Credit) describes closed end adjustable rate and fixed rate closed-end lending, including installment loans and home equity loans and the requirements for both.

Audience: Branch staff (lenders, CSRs Call Center, personal bankers) who takes consumer loan applications or discuss loan products with consumers.  For some banks, this course may also be applicable for tellers making referrals to the platform.

Learning Objectives: After completing this course, students will be able to:

  • Describe the features of closed-end loans and the required disclosures for variable and fixed rate credit
  • Describe  the features of home equity loans
  • Examine the rules and disclosures for home equity loans

Credit: AIB: 0, ICB: 0.75 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Mortgages (Closed-End Credit)

Description: Reviewed: Mar. 2012
Reg Z Mortgages (Closed-End Credit) discusses Regulation Z disclosure issues pertinent to mortgage lending, and includes the new Regulation Z rules applicable to loan servicing, MDIA, appraisals, mortgage servicing rules and mortgage loan originator compensation.

Audience: Any branch staff responsible for taking mortgage applications or who are compensated as mortgage loan originators.

Learning Objectives: After completing this course, students will be able to:

  • Identify the mortgage transfer disclosures under the Mortgage Disclosure Improvement Act (MDIA)
  • Describe the rules on mortgage loan originator compensation
  • Identify the loan transfer and loan servicer rules
  • Examine the Reg Z rules on appraisals

Credit: AIB: 0, ICB: 0.5 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Non Home Secured (Open-End Credit)

Description: Reviewed: Mar. 2012
Reg Z Non Home Secured (Open-End Credit) discusses types of open-end non-home secured lines of credit other than credit cards. The course reviews disclosure requirements, periodic statement requirements, change in terms notices, payment processing rules, and liability for non-compliance.

Audience: Branch staff (lenders, CSRs Call Center, personal bankers) who takes consumer line of credit applications (such as overdraft lines of credit) or discuss loan products with consumers.  For some banks, this course may also be applicable for tellers making referrals to the platform.

Learning Objectives: After completing this course, students will be able to:

  • Define open-end loans
  • Explain what account opening disclosures are required
  • Explain the requirements of periodic statement s
  • Describe the requirements of the change in terms notice
  • Explain the rules pertaining to payments on lines of credit

Credit: AIB: 0; ICB: 0.5 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Overview

Description: Reviewed: Mar. 2012
Reg Z Overview explains the basics of Regulation Z, along with the applicability and coverage of Reg Z and what types of transactions are not covered. It also explains key terms used in Reg Z and helps the student recognize types of finance charges and items excluded from finance charges.

Audience: All branch staff that need to know anything about Regulation Z, or plan to take any other Regulation Z course.

Learning Objectives: After completing this course, students will be able to:

  • Explain the purpose of Reg Z
  • Examine the importance of APR and finance charges, included on the Reg Z disclosure form
  • Explain key terms on different parts of the Reg Z disclosure form
  • Identify loans made to consumers that are required to comply with Reg Z
  • Examine the penalties for non compliance with Reg Z requirements

Credit: AIB: 0; ICB: 1.0 CLBB, CRCM

Price:  CBA Member: $95.00  Nonmember: $130.00

Reg Z Private Higher Education Loans

Description: Reviewed: Mar. 2012
Reg Z Private Higher Education Loans discusses the amendments to Reg Z that apply to any closed-end, non-home secured loan extended expressly, in whole or in part, to be used for post-secondary educational expenses. It discusses the disclosure requirements for such loans and the applicability of the right to cancel.

Audience: All branch personnel responsible for taking loan applications or speaking to customers about private higher education loans.

Learning Objectives: After completing this course, students will be able to:

  • Explain what type of loan qualifies to be a private higher education loan under the Reg Z rules
  • Explain what disclosures are required and when they must be provided
  • Understand how the right to cancel applies to these types of loans

Credit: AIB: 0; ICB: 0.5 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Reverse Mortgages

Description: Reviewed: Mar. 2012
Reg Z Reverse Mortgages defines reverse mortgages and covers suitability for such products, and reviews the current disclosure requirements.

Audience: Branch staff such as consumer loan officers who discuss reverse mortgages with consumers.

Learning Objectives: After completing this course, students will be able to:

  • Describe a reverse mortgage
  • Describe the advantages and disadvantages of a reverse mortgage for some consumers
  • Identify the disclosure requirements for a reverse mortgage including the TALC rate

Credit: AIB: 0, ICB: 0.5 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reg Z Right of Rescission

Description: Reviewed: Mar. 2012
Reg Z Right of Rescission explains the reasons for the right of rescission, disclosures required, how to calculate the rescission period and how to answer consumer questions concerning this right. New rules on a consumer’s right to cancel a private education loan are also included.

Audience: All branch personnel responsible for closing consumer private higher loans or loans secured by a consumer’s primary residence.

Learning Objectives: After completing this course, students will be able to:

  • Determine when the rescission period begins and ends
  • Explain the rescission process to your clients
  • Answer some common customer questions about the rescission period

Credit: AIB: 0; ICB: 0.75 CLBB, CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Reserve Requirements for Depository Institutions (Reg D)

Description: Updated: Nov. 2012
Reserve Requirements for Depository Institutions (Reg D) focuses on the responsibilities of Frontline personnel related to the reserve requirements imposed on depository institutions. The course covers the Regulation D-imposed reserve requirements on all depository institutions, defines transaction accounts, and includes the restrictions on NOW account eligibility. This course discusses the restrictions on the type and number of transactions allowed per month for both Money Market deposit accounts and savings accounts and explains the Regulation D requirement for financial institutions to follow when clients conduct excessive withdrawals or transfers of funds.

Audience: Call Center Representatives, Customer Service Representatives and Tellers who interact with clients over the phone on a daily basis.

Learning Objectives: After completing this course, students will be able to:

  • Explain the concept of reserve deposits and the transactions included in the reserve requirement calculation
  • Identify key Reg D requirements for demand deposit accounts and NOW accounts
  • Explain the restrictions on savings accounts and how to handle excessive transfers and withdrawals
  • Describe key Reg D requirements for time deposit accounts

Credit: AIB: 0; ICB: 0

Price:  CBA Member: $55.00  Nonmember: $75.00

Serving Your Military Customer

Description: Updated: Mar. 2012
Serving Your Military Customer provides an overview of several laws, including the Servicemembers Civil Relief Act and the Talent Amendment that help military personnel fulfill their financial obligations or assert their legal rights while they are actively serving our Nation. This course covers interest rate relief protections offered to military personnel. It explains the rights of the borrower under these laws and key Acts that impact the SCRA. This course also explains the importance of bankers knowing the rights provided by the SCRA to service personnel to be able to act accordingly. This course includes relevant guidelines from the Helping Heroes Keep Their Homes Act.

Audience: Bank personnel with lending and collection responsibilities.

Learning Objectives: After completing this course, students will be able to:
After completing this course, students will be able to:

  • Describe the background and purpose of the SCRA
  • Describe the rights of a borrower under the SCRA
  • Describe how the following Acts fit with the Servicemembers Civil Relief Act:
    • Talent Amendment
    • FACT Act
    • Section 688 of the National Defense Authorization Act for Fiscal  Year 2006 (HERA)
    • Helping Heroes Keep Their Home Act and the Honoring America’s Veterans and Caring for Camp Lejeune Families Act

Credit: AIB: 0; ICB: .75 CRCM

Price:  CBA Member: $55.00  Nonmember: $75.00

Sexual Harassment in the Workplace

Description: Updated: Aug. 2011
Sexual Harassment in the Workplace focuses on behavior awareness. Through a series of scenario examples, students will be engaged in identifying conduct that could be considered unwelcome or inappropriate. Two forms of harassment will be explained: quid pro quo and hostile environment. Students will be given some steps they should follow if they feel they are victims of sexual harassment. They will also be encouraged to focus on their own actions and consider how those actions may be perceived by others.

Audience: All employees.

Learning Objectives: After completing this course, students will be able to:

  • Define sexual harassment
  • Describe types of sexual harassment
  • Discuss behavior that crosses the line of appropriate conduct

Credit: AIB: 0, ICB: 0

Price:  CBA Member: $95.00  Nonmember: $130.00

Sexual Harassment in the Workplace for Managers

Description: Updated: Aug. 2011
Sexual Harassment in the Workplace for Managers builds on the content in Sexual Harassment in the Workplace and explains the role supervisors play in establishing and maintaining a work environment that discourages and prohibits this unwelcome behavior. Supervisors will be given tools they can use to help them create a “safe” environment for employees. Included in this course are the consequences of ignoring reports of inappropriate or unwelcome behavior that may be considered sexually harassment. A checklist includes tips on how to handle reports of sexual harassment.

Audience: All employees with supervisory responsibilities.

Learning Objectives: After completing this course, students will be able to:

  • Define sexual harassment
  • Describe types of sexual harassment
  • Discuss behavior that crosses the line of appropriate conduct
  • Discuss the role of managers in preventing conduct that could be viewed as sexual harassment
  • List guidelines commonly used when a sexual harassment claim is made

Credit: AIB: 0, ICB: 0

Price:  CBA Member: $95.00  Nonmember: $130.00

Truth in Saving Act (Reg DD)

Description: Reviewed: Sept. 2012
Truth in Savings Act (Reg DD) provides consistency in the way rates and disclosures are provided to clients. This course explains how rate information must be shared with clients, including verbal rate quotes and marketing efforts, and certain trigger terms used in advertising. It identifies what disclosures are required and when those disclosures must be given to clients opening deposit account products. This course also explains when periodic statements should be provided to the consumer and what policies must be in place related to overdraft services.

Audience: Bank personnel who are responsible for opening new accounts, explaining fees and charges and quoting rates to clients .

Learning Objectives: After completing this course, students will be able to:

  • Explain the background and purpose of the Truth in Savings Act
  • Differentiate between a general inquiry and a specific request
  • Explain how to quote interest rates
  • Identify the requirements for signs, notices, and advertising for deposit products
  • Describe the Truth in Savings Act disclosures provided for accounts
  • Describe the disclosure requirements when presenting periodic statements to customers

Credit: AIB: 0; ICB: 0.50 CCTS, CFSSP, CRCM, CSOP

Price:  CBA Member: $55.00  Nonmember: $75.00

Unlawful Internet Gambling Enforcement Act (UIGEA)

Description: Reviewed: Jul. 2012
The Unlawful Internet Gambling Enforcement Act (UIGEA) (Reg GG) focuses on denying commercial customers that operate online gambling entities access to bank accounts. The course concentrates on commercial account opening and the steps necessary to assess the risk of unlawful Internet gambling transactions being conducted through a commercial loan or deposit account. Other portions of the course outline requirements associated with blocking restricted transactions conducted with debit and credit cards, providing notice to commercial account holders, and crafting an action plan for banks that discover UIGEA violations. The law is implemented through Federal Reserve Regulation GG.

Audience: All Frontline Compliance employees who open commercial accounts (deposit or loan) or who answer customer questions concerning debit or credit card transactions.

Learning Objectives: After completing this course, students will be able to:

  • Describe key points of a bank’s policy related to new account screening for unlawful Internet gambling
  • Explain what should be included in a bank’s card transaction policy to block unlawful transactions made via credit and debit cards
  • Explain the methods used to communicate restricted transactions to customers under the commercial account policy
  • Describe options a bank may implement as part of a remedial action policy when unlawful transactions are discovered

Credit: AIB: 0; ICB: 0.5 CFSSP, CRCM 

Price:  CBA Member: $55.00  Nonmember: $75.00

USA PATRIOT Act

Description: Reviewed: Sep. 2012
USA PATRIOT Act points out the fact that the Act has applications in almost all areas of the financial world. Bankers play an important part in identifying and stopping illegal money laundering, which can be used to fund terrorist activities. This course provides the key aspects of the USA PATRIOT Act and what is needed to implement its provisions. It builds on existing knowledge of the customer identification and due diligence process, applying those concepts to specific types of accounts believed to pose increased risks of money laundering and terrorist financing. This course teaches how the USA PATRIOT Act affects sharing of certain types of information between financial institutions and law enforcement officials, to identify transactions that may involve terrorist activity or money laundering.

Audience: Bank personnel with deposit function responsibilities.

Learning Objectives: After completing this course, students will be able to:

  • Explain the background and purpose of the USA PATRIOT Act
  • Describe the types of accounts that pose the greatest risks to the bank for potential use by terrorists or those who fund terrorist activities
  • Explain the required procedures for at-risk accounts
  • Explain how to respond to requests for information from FinCEN
  • Describe the process for sharing information with other financial institutions

Credit: AIB: 0; ICB: 0.75 CCTS, CFSSP, CRCM, CSOP 

Price:  CBA Member: $55.00  Nonmember: $75.00

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