New Educational Videos Answer Common Questions About Electronic Federal Benefit Payments
Everyone who receives Social Security, Supplemental Security Income or other federal benefit payments by paper check is required by the U.S. Department of the Treasury to switch to an electronic payment option by March 1, 2013.
A new public service announcement, five educational videos and print materials are now available to help you assist the people you serve with common questions about the requirement and getting payments electronically. Videos feature actual customer service agents from the U.S. Treasury Electronic Payment Solution Center and answer the following questions:
• Why is the U.S. Treasury requiring electronic federal benefit
payments?
• How will I know my money has been deposited?
• How does direct deposit work?
• Are electronic payments safe?
• How does the Direct Express® card work?
You can view the PSA and educational videos on GoDirect.org or by visiting its YouTube channel. Print materials can be downloaded from the Educational Videos and Fliers toolkit on GoDirect.org.
To order a looped DVD of the videos, contact a Go Direct campaign representative by emailing GoDirect@webershandwick.com or calling 952/346-6055.
Spread the Word
There are only six short months left to ensure the people you
serve know about this new requirement and help them make the
switch to one of the two Treasury-recommended electronic payment
options: direct deposit to a checking or savings account or the
Direct Express® Debit MasterCard® card.
It’s fast, easy and free for people to make the switch online at www.GoDirect.org or by calling the U.S. Treasury Electronic Solution Center at 800/ 333-1795. For direct deposit, people also can sign up at their bank or credit union.
Spread the Word
There are only six short months left to ensure the people you serve know about this new requirement and help them make the switch to one of the two Treasury-recommended electronic payment options: direct deposit to a checking or savings account or the Direct Express® Debit MasterCard® card.
It’s fast, easy and free for people to make the switch online at www.GoDirect.org or by calling the U.S. Treasury Electronic Solution Center at 800/ 333-1795. For direct deposit, people also can sign up at their bank or credit union.