If you are responsible for training others, this is for you! Discover how to develop and deliver training that sticks. You will learn how to increase your personal impact, remove resistance to training, and introduce a splash of fun to your training.
Employees make threats or do harm to co-workers or property. The results are sometimes catastrophic, yet often they could have been prevented.
Threats of violence require prompt, sometimes immediate, action, but many organizations aren’t prepared. They don’t have in place policies, training, or understanding of overall practices and processes that can prevent, identify, act and deal with the aftermath and crucial follow-up issues.
Supervisors and managers fear employees will become defensive, or the result will be an unproductive and emotionally-draining argument. So feedback gets delayed, allowing costly work behaviors to continue.